Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,439 Reviews)
Rating breakdown 1,439 reviews
5 Stars
1,163
4 Stars
131
3 Stars
45
2 Stars
34
1 Star
66
88%of customers recommend this product.
(
925 out of
1,048)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Posted by: Eros
Verified Purchase:Yes
It failed my expectations of the product. Don't buy.
Response from samsonite.comBy Katie, eCommerce, December 21, 2022
Hello, thank you for your review, we appreciate the feedback.
Written by a customer while visiting samsonite.com
Posted by: Jordan
from Lincoln, NE
Verified Purchase:Yes
Haven't used my new suitcase yet but overall I'm highly satisfied with the quality and functionality. The only con I have is it was difficult to figure out how to open it once it arrived (it was shipped locked)
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ronald
Verified Purchase:Yes
Awful color, not the color I wanted!!! Wish i could exchange.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, August 8, 2022
Hello, thank you for your review. If you need a different size, color or product please return your item(s) for a refund and place a new order at your convenience. Placing the new order now just ensures that you will receive it quickly, and that it won't go out of stock. Please see our Return's Policy here: https://shop.samsonite.com/ReturnsPolicy.html
Written by a customer while visiting samsonite.com
Customer Rating
2
Easy Wear and Tear
on July 5, 2020
Posted by: Nemo
from Madison, WI
Verified Purchase:No
I travel frequently for work and after one trip, my spinner was all scratched up. I tried using magic eraser but that didn't fix the scratches. I'm upset I paid so much money for a suitcase I can't use anymore.
Pros: Easy To Carry, Easy To Identify, Lightweight, Stylish
Cons: Not Sustainable, Poor Quality
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: bill
from ocean springs, ms
Verified Purchase:Yes
[This review was collected as part of a promotion.] airplane travel
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Tomasorfila
from New york, NY
Verified Purchase:Yes
Better than what i expected!
Pros: Easy To Access Items, Easy To Carry, High Quality, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Yijun
from Undisclosed
Verified Purchase:Yes
It is the style I loved for a long time. Although there is no much discount on this recently, I cannot wait to buy it and happy having it now.
Written by a customer while visiting samsonite.com
Customer Rating
5
Very nice carry on suitcase that is light weight
on July 17, 2017
Posted by: Troy the business traveler
from Ft Worth, TX
Verified Purchase:Yes
The interior has a very nice feature in the fully separated compartments with plenty of pocket storage for your personal items. I would have preferred to have European latches as opposed to the zipper but at this price point it is a very nice piece of luggage
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com