Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,437 Reviews)
Rating breakdown 1,437 reviews
5 Stars
1,161
4 Stars
131
3 Stars
45
2 Stars
34
1 Star
66
88%of customers recommend this product.
(
924 out of
1,047)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Posted by: Ramune
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] All is good with this luggage: lightweight, so does not add extra weight to restricted pounds to take on the plane, well organized inside- lots can be packed, 4 wheels works well. Finally it is beautiful- i love the color!
Written by a customer while visiting samsonite.com
Customer Rating
2
Received it locked
on July 6, 2017
Posted by: -_-
from Rhode Island
Cannot yet comment how reliable it is, as I received the luggage locked. Couldn't reset the code; came with no instructions or anything to reset/open with. Will have to make a trip to a repair center. Thank you for wasting my timing.
Written by a customer while visiting samsonite.com
Customer Rating
3
Don't buy the white ones. Their shell scuffed so easily.
on March 22, 2017
Posted by: Maliontheroad
from Ann Arbor, MI
Verified Purchase:No
I bought 4 of these in different sized. They were stylish but the surface were terribly designed. Don't have any resistance of wear and tear at all. The good part are they are light and can be expanded.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, Lightweight, Stylish
Cons: Easily showed intensive scrach, Poor Quality
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Sarah P.
from Florida
Verified Purchase:Yes
It’s lightweight, durable, stylish and fits everything you need. For some airlines it’s technically slightly over the carry-on size but i have never had an issue. I also love the locking mechanism and the smooth handle mechanism.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Lauren G
from Simsbury Connecticut
Verified Purchase:Yes
Disappointed with the quality. Took this carry on luggage on a long weekend trip to New Orleans and the plastic is looking chewed up and is marked from simply rolling it to and from the airport and through security. I bought this for this trip and for an upcoming trip to South Africa and I am worried if it will even last.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: xlyy
Verified Purchase:Yes
dont get the white and green one so easy to get dirty but so hard to clean
Written by a customer while visiting samsonite.com
Customer Rating
3
Easy to get scratched!
on December 30, 2019
Posted by: Lisa C
from Maryland
Verified Purchase:No
This luggage is light weight and easy to roll around. Aside from this, if you plan to check-in this luggage, make sure you got a luggage cover. My 21'' luggage got several scratch after its first flight. Very disappointed to see it happened.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, Lightweight, Stylish
Cons: Poor Quality, Tears Easily, Weak Seams
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Customer Rating
1
Scratch Easily...
on February 20, 2018
Posted by: Matchman
from Denver, CO
Verified Purchase:No
It is not easy to move if you loaded all the heavy stuffs in. After first use, there are significant scratches on the surface and corners.
Pros: Lightweight
Cons: Poor Quality, Tears Easily, Weak Seams
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com