Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,901 Reviews)
Rating breakdown 1,901 reviews
5 Stars
1,567
4 Stars
162
3 Stars
53
2 Stars
41
1 Star
78
90%of customers recommend this product.
(
1,266 out of
1,414)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Posted by: Mary
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the freedom medium spinner. Lots of room for everything you need for a getaway for a week.
Written by a customer while visiting samsonite.com
Posted by: Dawn
from Fort Myers, FL
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just replaced my other suitcase, same model, after five years as traveling at least 3 times each year! The zipper started becoming loose but other than that it has been through a lot of baggage handlers!
Written by a customer while visiting samsonite.com
Customer Rating
5
Satisfied. No surprises...just as advertised.
on November 10, 2025
Posted by: Cody
from New Smyrna Beach, Florida
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice piece of luggage. Light weight and rolls well.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Phoenix Arizona
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best suitcase I love samsonite best brand ever! Never disappointes
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: JoanneEC
from New York, NY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the spinner series. I own the smaller piece and wanted to add on with the medium. It's great. Highly recommend. The larger piece is excellent for longer trips or over seas travel.
Written by a customer while visiting samsonite.com
Posted by: Ben
from Nashville, TN
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good. Taken on one trip but definitely seems more sturdy than the EBags we had.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
4
Generally Pleased
on November 5, 2025
Posted by: syamka82
from Santa Clara, CA
Gender:Female
[This review was collected as part of a promotion.] I am generally pleased with the overall design and functionality of this suitcase, particularly its lightness and the ease of mobility provided by the spinner wheels.
However, I have a few concerns regarding the quality and design of specific components:
Interior Protective Cover: The interior protective divider cover billows out, making it difficult to flatten against the sides when packing. While this is a minor issue, it creates an inconvenience that I have not experienced with my previous Samsonite models.
Integrated Lock and Zipper Mechanism: I have reservations about the durability of the integrated lock system. The zipper pulls appear to remain partially exposed when inserted into the lock, rather than sitting flush. They seem to be held only at the very edge of the mechanism. Given the rough handling luggage often receives during air travel, I am concerned this design presents a potential point of failure that could lead to breakage, an issue absent in my older Samsonite suitcases.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Jackie R
from Connecticut
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sturdy easy to wheel with locking handle. Stands out on the luggage carousel (amethyst)
I would recommend this to a friend!
Written by a customer while visiting samsonite.com