Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,779 Reviews)
Rating breakdown 1,779 reviews
5 Stars
1,462
4 Stars
150
3 Stars
51
2 Stars
40
1 Star
76
89%of customers recommend this product.
(
1,175 out of
1,317)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Posted by: Bett
from San Diego, CA
Verified Purchase:Yes
The carry-on was damaged (dented) when it was delivered
Response from samsonite.comBy Katie, eCommerce, October 3, 2022
We are sorry to hear that you had issues with your new product. Someone from our Customer Experience team will reach out to you directly to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Ajg123
Verified Purchase:Yes
I love this suitcase! I brought it with me on a month long trip through south America and it fit all of my belongings and the hard shell kept everything safe. This is also very lightweight!
Written by a customer while visiting samsonite.com
Posted by: Kathryn M
from Houston, Texas
Verified Purchase:Yes
Amazing quality, durable and functional wheels. My husband travels for work regularly and needed a more reliable bag. I enjoyed the style of this as well as the functionality. The lock system is also a very nice feature to have.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
I could not open the lock
on October 21, 2022
Posted by: Odalys
from Miami.Fl
I could not open the tsa lock when I set up a new combination
Written by a customer while visiting samsonite.com
Posted by: M. Ferreira
from Taxachusetts
Verified Purchase:Yes
Pushed this through the cobble stoned streets of Rome and Naples Italy without issue. Very durable.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ann C
from Lancaster, PA
Verified Purchase:Yes
decided to upgrade my checked bag and this bag was perfect. Only issue is after one use it has marks but not a big deal. handles beautifully.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Work Traveler 101
from Oregon
Verified Purchase:Yes
Great design, great weight, spinner wheels are excellent. Three stars because the zipper is already pulling after one trip.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Outsite us
Verified Purchase:Yes
The products are Good design and quality and I like it
I would recommend this to a friend!
Written by a customer while visiting samsonite.com