Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,901 Reviews)
Rating breakdown 1,901 reviews
5 Stars
1,567
4 Stars
162
3 Stars
53
2 Stars
41
1 Star
78
90%of customers recommend this product.
(
1,266 out of
1,414)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Customer Rating
1
Had to pay for return shipping. Unhappy with the service
on July 6, 2018
Posted by: song
from Scottsdale, AZ
Verified Purchase:Yes
Was not happy with the quality. Wanted to return but had to pay for return shipping. Unhappy with the service level at Samsonite. Will not be purchasing from them again.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: J
from New York
Verified Purchase:Yes
So far so good, only taken on 1 trip. Holds up well, got involuntarily checked and still came out fine
Pros: Easy To Carry, Good Capacity, High Quality
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: CC
from chicago
Verified Purchase:Yes
the directions on opening the piece of luggage was missing a key point which was that you needed to push in the TSA lock in addition to the instructions provided with the luggage. Necessitated a call to customer service
Pros: Easy To Carry, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ronaldo
from Brazil
Verified Purchase:Yes
XXX
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Linda
from Cary, NC
Verified Purchase:Yes
Moves very easy.
Pros: Lightweight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ginger
from Atlanta, GA
Verified Purchase:Yes
I went with the plum color, which looks stylish but didn't hide scuff marks very well. The scuffing was evident immediately, but the luggage helped protect and safely deliver six bottles of wine. I noticed that the handle felt a bit weak once the weight was added on (up to 47 lbs), but I manged well enough.
Pros: 8 Wheels, Easy To Identify, Good Capacity, Stylish
Cons: Scuffs easily, Weak Handle
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ginger
from Atlanta, GA
Verified Purchase:Yes
Having 8 wheels really improves handling over the standard 4 wheel spinners I've had in the past and it has a very stylish look. I also purchased the 24" for my checked bag, where I found that the handle felt a little weak once the pounds were added on (between 30 - 47 lbs), but I was still able to manage quite well.
Pros: 8 Wheels, Easy To Carry, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Kw
from Grand Rapids, Mi
Verified Purchase:Yes
Xx
Pros: Good Capacity, High Quality, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com