I bought this bag for a multi-stop trip. I couldn't prop open the top while packing. I didn't think much of it at the time. When I picked up my bag, I was surprised at the large number of scrapes on it. This bag is not a true 3D rectangle. Rather, it has eight sides. This makes balancing to pack or unpack very difficult. I suspect this also made it more vulnerable to scratches. The person with whom I was traveling had a traditional hard, four wheeled Samsonite. That one had fewer scratches after > 20 trips than mine did after one. I am so disappointed in this purchase. I thought I could count on Samsonite. I was wrong.
Pros: Lightweight
Cons: Poor Quality, difficult to balance, Difficult to Pack
I bought this for a two week trip through Europe that included wheeling this through airports, train stations, and trains. I easily handled two weeks of clothes without the need to expand. I am a fairly old guy, but I could pull this plus my partner's, heavier bag. It's tough, good looking, and easy to move. You can't ask for more. Its built in combination lock was a lot more convenient than my partner's padlock. My only regret is that I didn't buy this sooner.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish