Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,739 Reviews)
Rating breakdown 1,739 reviews
5 Stars
1,427
4 Stars
148
3 Stars
50
2 Stars
40
1 Star
74
89%of customers recommend this product.
(
1,141 out of
1,281)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Posted by: Kat
from New York, NY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This has been my favorite suitcase! I especially love how easily the wheels move.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
Not great
on December 26, 2025
Posted by: jen521
from Ohio
Gender:Female
I bought this in 2023 and have used it 3-4 times...its already really scratched up.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, December 29, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Island girl
from Key West
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This item was a Christmas gift for my mother's caregiver who has never had nice luggage. She had tears in her eyes when she opened it. She is still thanking us.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Colorful Sturdy bag with spinner wheels and handle
on January 23, 2026
Posted by: CSMAZ
from Scottsdale, AZ
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Solid construction you’ll love the zipper insert for the bag
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Susy
from Boston
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best purchase in a while. This suitcase is so spacious that my husband and I shared it in our last trip. Love it!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Great luggage and well-priced (when on sale)!
on January 26, 2026
Posted by: Robert Traveller
from Jersey shore
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have now bought (2) large spinners and (2) carry-on spinners. They have held up very well, and I have now travelled around the world with them. They're very light to tote around (even when full) and well-designed. Highly recommended...
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Billy
from Norristown, PA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Product is well made and after a number of trip the case continue to hold up very well.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Alexandra OM
from VA
Gender:Female
Verified Purchase:Yes
The product looks good, feels good and works good. Epic
I would recommend this to a friend!
Written by a customer while visiting samsonite.com