Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,779 Reviews)
Rating breakdown 1,779 reviews
5 Stars
1,462
4 Stars
150
3 Stars
51
2 Stars
40
1 Star
76
89%of customers recommend this product.
(
1,175 out of
1,317)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Posted by: Satisfies
from Michigan
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great quality. Locks are easy to use and was happy with delivery
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Laurie
from OH
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have only had a chance to check it out. Haven't traveled with the case yet. It seems sturdy, roomie and very functional. Can't wait to use it soon!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mark S
from New York, NY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’re very impressed with our new suitcase. It has all the features and quality we expect.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Kat
from New York, NY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This has been my favorite suitcase! I especially love how easily the wheels move.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
Not great
on December 26, 2025
Posted by: jen521
from Ohio
Gender:Female
I bought this in 2023 and have used it 3-4 times...its already really scratched up.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, December 29, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Island girl
from Key West
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This item was a Christmas gift for my mother's caregiver who has never had nice luggage. She had tears in her eyes when she opened it. She is still thanking us.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Colorful Sturdy bag with spinner wheels and handle
on January 23, 2026
Posted by: CSMAZ
from Scottsdale, AZ
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Solid construction you’ll love the zipper insert for the bag
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Susy
from Boston
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best purchase in a while. This suitcase is so spacious that my husband and I shared it in our last trip. Love it!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com