Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,904 Reviews)
Rating breakdown 1,904 reviews
5 Stars
1,569
4 Stars
162
3 Stars
54
2 Stars
41
1 Star
78
90%of customers recommend this product.
(
1,269 out of
1,417)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Posted by: LindaR
Verified Purchase:Yes
This came with a minor bit of damage and my requests were ignored, but it is roomy and designed to accommodate larger heavy items and boots. It's a fine no frills checked bag for the price. And it's light enough for a small person to handle, even at Heathrow.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Allie C
from Denver, CO
Verified Purchase:Yes
Wheels are smooth and body of suitcase is sturdy. I love all the space inside! Will probably purchase the different sizes too!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: A. Hern
Verified Purchase:Yes
Great carry on easy to maneuver specially on the plane.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from MPLS
Verified Purchase:Yes
Great color, a little lighter than I was expecting. Fairly confident no one will get their bag confused with mine.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Luggage disappointment
from California
Verified Purchase:Yes
The first time using the luggage the zipper busted open in the airport. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Betsy B.
from Georgia
Verified Purchase:Yes
Love the suitcase. Do not love the anxiety produced by being unable to open the suitcase for an entire day. Customer service rep helped, but my husband solved the problem by giving the latch an extra strong push, which opened it. The "instructions" (which were inside the locked suitcase) are ludicrous. It's a drawing of the latch and lock with red arrows indicating which way to push the lock. NO WRITTEN INSTRUCTIONS. No help with changing lock code. Just go to u-tube videos. Sampsonite is an icon of luggage. Surely they could produce a comprehensible set of instructions.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mom of One
from San Francisco , CA
Verified Purchase:Yes
My daughter loves it ! She used it for her summer trip in Europe.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Verified Purchase:Yes
Zipper lock broke after first flight. So disappointing.
Written by a customer while visiting samsonite.com