Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,966 Reviews)
Rating breakdown 1,966 reviews
5 Stars
1,621
4 Stars
170
3 Stars
54
2 Stars
43
1 Star
78
90%of customers recommend this product.
(
1,318 out of
1,469)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Posted by: T Ford
from Orange County, Ca
Verified Purchase:Yes
Great product! The spinner wheels are awesome as they spin every single way with ease & a smooth roll!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Will M.
from Atlanta, GA
Verified Purchase:Yes
It's great. Wheels are fantastic, so smooth. Expanding suitcase with the expandable zipper surprisingly adds a good bit more space. Only negative is that as other reviews have said it does scratch quickly and easily (noticed it on my first trip with it). Other than that, i really like it.
Written by a customer while visiting samsonite.com
Posted by: jmf21
Verified Purchase:Yes
lol i literally never even got what i ordered. i got my money returned to my account out of the blue and i didn’t even get an email explaining anything. no updates, nothing.
Response from samsonite.comBy Katie, eCommerce, June 21, 2022
Hello, thank you for letting us know! If you still have questions, please reach out to customer service at questions@samsonite.com.
Written by a customer while visiting samsonite.com
Posted by: Panicvectors
Verified Purchase:Yes
The white scuffs too easily but a quality item overall
Written by a customer while visiting samsonite.com
Posted by: Alexz
from Washington DC
Verified Purchase:Yes
So good I never want to buy another brand ever again.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: CTCT
from California
Verified Purchase:Yes
My carry-on was delivered with some scratches even with the protection cover. I contacted samsonite but didn't hear back.
Written by a customer while visiting samsonite.com
Posted by: Vickie
Verified Purchase:Yes
The button on the back of suitcase to hold the handle dropped right away even before the 1st use
Written by a customer while visiting samsonite.com
Posted by: rbarron2
from Orange, CA
Verified Purchase:Yes
Bought online brand new. Went on my first trip. Back plastic fell off right away. Stylish but doesn’t seem sturdy.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com