Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,966 Reviews)
Rating breakdown 1,966 reviews
5 Stars
1,621
4 Stars
170
3 Stars
54
2 Stars
43
1 Star
78
90%of customers recommend this product.
(
1,318 out of
1,469)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Posted by: Ann-Margaret
from Colorado
Verified Purchase:Yes
Beautiful color. Easy mobility. Light enough for me to put in the overhead myself. Perfect size for overhead compartment. Lots of room for packing. I wish I had bought this many years ago. Overall, an excellent purchase that was well worth the money.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Christine tulisi
from Chicaho
Verified Purchase:Yes
Love my new luggage!! Perfect size and light weight
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Rosie O.
from Mission Viejo, California
Verified Purchase:Yes
Just the right size and very handy. Very presentable and of excellent quality also. It exceeded my expectations.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: JHONNY
from Los Angeles
Verified Purchase:Yes
I had a very bad experience with you guys. first I waited more than I expected, I had a trip and it was the reason because I did my purchase and I didn't even take the suitcase with me. because I waited too long for you guys. when I get back I found the suitcase and the box was in bad conditions on my door , and the suitcase had damages. so very bad experience.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, October 21, 2022
We are sorry to hear that you had issues with your new product. Someone from our Customer Experience team will reach out to you directly to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Lauren G
from Simsbury Connecticut
Verified Purchase:Yes
Disappointed with the quality. Took this carry on luggage on a long weekend trip to New Orleans and the plastic is looking chewed up and is marked from simply rolling it to and from the airport and through security. I bought this for this trip and for an upcoming trip to South Africa and I am worried if it will even last.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Kathryn M
from Houston, Texas
Verified Purchase:Yes
Amazing quality, durable and functional wheels. My husband travels for work regularly and needed a more reliable bag. I enjoyed the style of this as well as the functionality. The lock system is also a very nice feature to have.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ken C
Verified Purchase:Yes
Love this piece of luggage- pulls easy - zips easy - no complaints
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: MeganWA
from Washington state
Verified Purchase:Yes
I had a Freeform for four years that unfortunately got stolen. I shopped around for a month trying to find a new carry-on. I looked at all the trendy new brands and wanted them, they were plenty sexy, but I kept coming back to the Freeform. It's lightweight, I never had any damage issues with my old one, it's international size on the outside but somehow it has larger interior capacity than those sexy competitors, plus it expands. It's everything I was looking for. The only thing I needed to get past was that I don't love the one interior pocket. I'd love a better organizational system inside.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com