Rolls like a dream but scratches easily. After just one flight it was all scratched up.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, August 30, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
When I received The luggage I figured that the case was a harder case, it’s soft. I figured that anything you carry in there could get damaged or broken like a mirror or a bottle of perfume. It’s just too soft. They throw the luggage all over the place when they loaded in the planes and it just wasn’t the quality that I thought it was when I bought it and especially coming from Samsonite!!!
Response from samsonite.comBy Samsonite US Care Team, August 28, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
This expandable carryon in blue is wonderful. Easy to maneuver, pretty and I can use the expandable part to provide the extra room needed on the way home with souvenirs
This luggage is the perfect size for a 10 day getaway, was able to fit everything in it and still had room for more. Smooth control and no damage on my 1st use at the airport. Love this luggage.