Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,905 Reviews)
Rating breakdown 1,905 reviews
5 Stars
1,569
4 Stars
163
3 Stars
54
2 Stars
41
1 Star
78
90%of customers recommend this product.
(
1,270 out of
1,418)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Posted by: ACM90
from St Louis Metro East
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exact same design as the full size checked. Good storage and sturdy design. I assume with continued use the exterior will begin to scuff like the checked does.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Harr
Verified Purchase:Yes
[This review was collected as part of a promotion.] The suitcase is lightweight and easy to roll. The top is hard to close when it’s very full.
Written by a customer while visiting samsonite.com
Posted by: ACM90
from St Louis Metro East
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great amount of storage internally with the divider between sides. The exterior does scuff easily, as to be expected with checked baggage. I do with the sliding handle extended further though to allow "stacking" of additional bags.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Maruva
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome size for work week long travels, needed something roomier than mi current one and this is it!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: KLKT
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Complete set! My husband and I bought all three sizes. They are versatile. We love that the stand out! They roll with ease. The best part they have a warranty that covers parts like the wheels should they break. They are also super durable!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: KLKT
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this suitcase. It is stylish, smooth and easy to handle. I love the lime green accents. I love that the zippers lock in place. They also have a key slot for tsa. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: KLKT
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] My husband and I were looking for new luggage. We decided we wanted hard cased luggage and began our research. We bought these in all three sizes. They are exactly what we were looking for. They roll nice. The zippers lock into place. The inside has storage areas and covers to go over each section. We love them! Plus they will be easy to spot at the airport!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Handle broke
on September 25, 2024
Posted by: Lalima
from South Riding, Virginia
I bought the carry on last year and used it on 1 trip. This year I went overseas (taking the carry on for the 2nd time) and as I as my son was taking the carry on, the top part broke and he got hurt pretty bad and one of the rods that is pulled pierced him. He had to run to airport and get first aid.
I was a big fan of Samsonite but this experience has left me torn.
I was a big fan of Samsonite but this experience has left me torn.
Not just this, the zipper of my 29" inch opened as well as he was coming back home.
Very disappointed as I swore by Samsonite s.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, September 27, 2024
Thank you for bringing this to our attention as your safety is our top concern. A member of our team will be in touch shortly so that we can look into this further.
Written by a customer while visiting samsonite.com