Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,705 Reviews)
Rating breakdown 1,705 reviews
5 Stars
1,401
4 Stars
145
3 Stars
49
2 Stars
40
1 Star
70
89%of customers recommend this product.
(
1,117 out of
1,252)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
This suitcase is okay. It stands up and wheels perfectly, but it isn’t as thick as some of the other samsonite material, so the outside doesn’t hold up as well. Light colors get scuffed easily. Would be great for road trips or light air travel. I took mine on an 10 day international trip with multiple locations and it got a little beat up.
Written by a customer while visiting samsonite.com
Posted by: Cara
Verified Purchase:Yes
One of the two travel cases doesn’t spin smoother. One wheel locks.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, January 4, 2023
Hello, thank you for letting us know! We are so sorry to hear this. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Rosario G
Verified Purchase:Yes
I love the design and material of the Freeform Medium Spinner!
Written by a customer while visiting samsonite.com
Posted by: MC mckoy
Verified Purchase:Yes
lightweight and easy to roll around, no issues so far. About half the weight of my previous Samonite carry on that lasted many years.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Kaidy
from Nashville, TN
Verified Purchase:Yes
Have this same luggage in another color but got this one as it looks great. Love this luggage!
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: RobV
from Texas
Verified Purchase:Yes
This is by far the best luggage I have ever had. I travel a lot for work and the wheels are top shelf. The handle is perfect and the hard side is a must have. Buy this with confidence and get on with traveling knowing your suitcase with be 100% safe and protected from weather, people and bag carts.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Michelle Hameister
from Texas
Verified Purchase:Yes
Perfect size, beautiful style. Functional and practica, especially the lock. Each of us in our family, have it in a different color.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: AYShieh
from NJ
Verified Purchase:Yes
I’m looking for a luggage which can slide on carpet easily and this is the one served the purpose
I would recommend this to a friend!
Written by a customer while visiting samsonite.com