Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,435 Reviews)
Rating breakdown 1,435 reviews
5 Stars
1,160
4 Stars
130
3 Stars
45
2 Stars
34
1 Star
66
88%of customers recommend this product.
(
922 out of
1,045)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Posted by: Globetrotter
Verified Purchase:Yes
It has been years since I've purchased a piece of luggage since I've always used carry-on and my travel pro bag has held up from Southeast Asia to Africa and back again. I love this Samsonite bag! The luggage is of high quality and the shipping was fast.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Michelle Hameister
from Texas
Verified Purchase:Yes
Perfect size, beautiful style. Functional and practica, especially the lock. Each of us in our family, have it in a different color.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: AYShieh
from NJ
Verified Purchase:Yes
I’m looking for a luggage which can slide on carpet easily and this is the one served the purpose
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Loprinzi
from New Zealand
Verified Purchase:Yes
This is a great size for travel and so very durable and light. Great bag.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Loprinzi
from New Zealand
Verified Purchase:Yes
This is a great size for travel and so very durable and light. Great bag.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
2
Navigating Convenience, Scratching Concerns
on December 30, 2023
Posted by: Chef A
from New York, New York
I recently used this luggage during our 2-week trip, having used it only twice. The luggage is easy to navigate, which I found particularly convenient. I chose the white color after reading some reviews that mentioned it easily gets scratched, thinking that it might not be as noticeable. However, I was disappointed to find that, despite its color, the luggage accumulated quite a few scratches after just two uses as a carry-on. I wish they could improve the scratch resistance to better maintain the appearance.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, January 1, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Jet Set Cali
from Atlanta GA
Verified Purchase:Yes
I bought this carry on for a gift for my friend . They admired my luggage so much, that I had to get them one identical to mine. This was a great buy!
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Absolutely would repurchase (but hopefully won't need to)
on March 9, 2020
Posted by: Margaret
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've used this suitcase once so far, on a business trip, and the suitcase worked out great! I felt like I could fit everything I needed into it, including workout gear, plenty of shoes, and jackets for when I was cold. I am so excited to use it on a two week trip to Europe, and hope it's up to the challenge!
Written by a customer while visiting samsonite.com