Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,453 Reviews)
Rating breakdown 1,453 reviews
5 Stars
1,174
4 Stars
133
3 Stars
45
2 Stars
34
1 Star
67
88%of customers recommend this product.
(
936 out of
1,061)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Posted by: A.G.
Verified Purchase:Yes
The order never got fulfilled. It still appears to be in processing state two weeks later. Worst retail experience ever.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, September 9, 2024
Thank you for bringing this shipping issue to our attention. This is not the kind of experience you should expect from ordering with us. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: Think twice
from Nevada
Verified Purchase:Yes
Bought the large to finish off my set. Wheels are amazing and light weight design is helpful when packing for long trips
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
The luggage was already damaged, the shipping box was almost in pieces, barely taped together. I wonder why the damage was so obvious but could still be shipped to customer!
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, September 13, 2024
Thank you for bringing this shipping issue to our attention. This is not the kind of experience you should expect from ordering with us. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: Bran J
from NC
Verified Purchase:Yes
Easy to maneuever and holds way more than expected! Great carryon if you don’t want to check in a bag for a week’s stay.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: XYZABC
from Minneapolis
Verified Purchase:Yes
Sleek, roomy, durable, lightweight, smooth motion.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Carlton
from Brooklyn, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] A+++ luggage! Light in weight and optimal in function.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Codyv
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a roomy carryon suitcase that can be used for a week long business trip
Written by a customer while visiting samsonite.com
Posted by: haisenthil
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is very lightweight but strong enough
Plenty of room;
The wheel looks durbale and firm
Plenty of room;
The wheel looks durbale and firm
I would recommend this to a friend!
Written by a customer while visiting samsonite.com