Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,452 Reviews)
Rating breakdown 1,452 reviews
5 Stars
1,173
4 Stars
133
3 Stars
45
2 Stars
34
1 Star
67
88%of customers recommend this product.
(
935 out of
1,060)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Posted by: Eject
from Snyder, Tx
Verified Purchase:Yes
Great carry on bag! Easy to stow! Easy to roll off the plane and through the airport!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: C.Williams
Verified Purchase:Yes
Although i have not yet used this case, it looks extremely well made and resilient. The inside is spacious with dual packing capabilities. It is very light 9.5 lbs as opposed to my old one at 15 builds. The only small negative is i dis not find enclosed the directions for locking the case, i did locate this on the Samsung website. I very much look forward to using this shortly.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Bronx Bella
from Bronx NY
Verified Purchase:Yes
I find the carry-on really roomy and perfect for my 2-3 day work trips. I miss having an outside pocket, but the hard case looks like it will stand up well to frequent travel.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Ruby E
from Atlanta, Georgia
Verified Purchase:Yes
Durable, easy to use and good looking - everything you want from your suitcase.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Going Travelling
from Atlanta, GA
Verified Purchase:Yes
Super lightweight suitcase, lots of space to pack, sturdy and rolls easily.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: andy sky
from CALIFORNIA
Verified Purchase:Yes
great carry on liggage and very stylish as well. Perfect for a long weekend traVEL
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Joe Mac
from Liverpool NY
Verified Purchase:Yes
Pros: Large suitcase with lots of storage space. Rolls easily.
Cons: After one round trip the suitcase looks like it's been through a war with scuff marks everywhere. Additionally, the rubber on one of the wheels looks like it is ready to come off.
Disappointed with purchase wish it was made with a tougher exterior material.
Cons: After one round trip the suitcase looks like it's been through a war with scuff marks everywhere. Additionally, the rubber on one of the wheels looks like it is ready to come off.
Disappointed with purchase wish it was made with a tougher exterior material.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, August 12, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Pat E
Verified Purchase:Yes
Loved the suitcase, but I made the mistake of not checking airline size requirements for checked in bags. This is oversized and would cost extra to check. I think this should be in the description so no one else has to pay for the return.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, August 12, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com