Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,435 Reviews)
Rating breakdown 1,435 reviews
5 Stars
1,160
4 Stars
130
3 Stars
45
2 Stars
34
1 Star
66
88%of customers recommend this product.
(
922 out of
1,045)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Posted by: CAgrannny
from California
Verified Purchase:Yes
I haven’t traveled with this suitcase yet, but it ticks all my requirements for a lightweight, maneuverable, expandable carry-on size case. I am in my 70s and will be traveling with family. I intend to pack light and efficiently in one small suitcase and one backpack so that my son-in-law doesn’t have to worry about my luggage as well as everyone else’s.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Seattle, WA
Verified Purchase:Yes
I love how easy this spins, it fits everything I need for short trips. I would recommend getting a plastic protector since most flights are forcing people to check carry-ons and it's completely protected mybag
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
This suitcase is okay. It stands up and wheels perfectly, but it isn’t as thick as some of the other samsonite material, so the outside doesn’t hold up as well. Light colors get scuffed easily. Would be great for road trips or light air travel. I took mine on an 10 day international trip with multiple locations and it got a little beat up.
Written by a customer while visiting samsonite.com
Posted by: Cara
Verified Purchase:Yes
One of the two travel cases doesn’t spin smoother. One wheel locks.
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, January 4, 2023
Hello, thank you for letting us know! We are so sorry to hear this. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Posted by: Rosario G
Verified Purchase:Yes
I love the design and material of the Freeform Medium Spinner!
Written by a customer while visiting samsonite.com
Posted by: MC mckoy
Verified Purchase:Yes
lightweight and easy to roll around, no issues so far. About half the weight of my previous Samonite carry on that lasted many years.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Kaidy
from Nashville, TN
Verified Purchase:Yes
Have this same luggage in another color but got this one as it looks great. Love this luggage!
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: RobV
from Texas
Verified Purchase:Yes
This is by far the best luggage I have ever had. I travel a lot for work and the wheels are top shelf. The handle is perfect and the hard side is a must have. Buy this with confidence and get on with traveling knowing your suitcase with be 100% safe and protected from weather, people and bag carts.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com