Customer reviews from samsonite.com
Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,646 Reviews)
Rating breakdown 1,646 reviews
5 Stars
1,345
4 Stars
143
3 Stars
49
2 Stars
38
1 Star
71
89%of customers recommend this product.
(
1,077 out of
1,212)
Customer Reviews for Samsonite - Freeform 24" Expandable Spinner Suitcase - White
Posted by: Joseph C
from Winder, Georgia
Verified Purchase:Yes
Plastic sides too flimsy to survive one airline trip. Aluminum pull-handle tubes inside were bent by impact from outside and no longer able to be extended. This is not the Samsonite this airline Million Miler knew and loved.
Response from samsonite.comBy Samsonite US Care Team, July 18, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: KCtraveler
Verified Purchase:Yes
Like the light weight of the suitcase empty. Also like the ability to pack on both sides of the suitcase so can easily find things.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Larry E
from Lakewood, CO
Verified Purchase:Yes
Recently purchased 2 pieces of the Freeform luggage. Large and medium sizes. The pieces are light weight and much easier to handle than our old soft sided pieces. The spinner wheels make moving the luggage from place to place so much easier. The TSA locks are a real plus and easy to use. Piece of mind as we’ve had item in the zipper parts of our other luggage stolen at airports. Overall a great purchase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Starla
from Pennsylvania
Verified Purchase:Yes
Great size and wheels are wonderful. Easy to spot at baggage
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Rbosma
from Wa
Verified Purchase:Yes
Quality carry on- strong zippers and wheels. Love the inside pockets and durability
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Nathan M
from San Mateo, CA
Verified Purchase:Yes
So far so good. Only downside so far is I noticed the plastic picks up a lot of static electricity which will pickup dust and hair easily.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Debbie Y.
from Central Florida
Verified Purchase:Yes
It's beautiful! Love the color! Can't wait to go on my next trip! Easy maneuverability.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Darwin
from AZ
Verified Purchase:Yes
I received a locked suite case that I cannot open with out a tsa key
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, July 25, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com