Customer reviews from samsonite.com
Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Average customer rating
4.6
(1,451 Reviews)
Rating breakdown 1,451 reviews
5 Stars
1,172
4 Stars
133
3 Stars
45
2 Stars
34
1 Star
67
88%of customers recommend this product.
(
934 out of
1,059)
Customer Reviews for Samsonite - Freeform 28" Expandable Spinner Suitcase - White
Posted by: Larry E
from Lakewood, CO
Verified Purchase:Yes
Recently purchased 2 pieces of the Freeform luggage. Large and medium sizes. The pieces are light weight and much easier to handle than our old soft sided pieces. The spinner wheels make moving the luggage from place to place so much easier. The TSA locks are a real plus and easy to use. Piece of mind as we’ve had item in the zipper parts of our other luggage stolen at airports. Overall a great purchase.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Starla
from Pennsylvania
Verified Purchase:Yes
Great size and wheels are wonderful. Easy to spot at baggage
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Rbosma
from Wa
Verified Purchase:Yes
Quality carry on- strong zippers and wheels. Love the inside pockets and durability
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Nathan M
from San Mateo, CA
Verified Purchase:Yes
So far so good. Only downside so far is I noticed the plastic picks up a lot of static electricity which will pickup dust and hair easily.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Debbie Y.
from Central Florida
Verified Purchase:Yes
It's beautiful! Love the color! Can't wait to go on my next trip! Easy maneuverability.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Darwin
from AZ
Verified Purchase:Yes
I received a locked suite case that I cannot open with out a tsa key
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, July 25, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Sunshine 13
from Naples Fl
Verified Purchase:Yes
I love it it moved well . Light . Big enough but not too big perfect for a 5 day trip .
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Greg62
Verified Purchase:Yes
I haven't used it on a trip yet, but I am very impressed with the quality, the build, the convenient zippered compartments, etc. It has plenty of room for my needs, and it even has the expander if needed. It is built like a tank with the hardened sides, and yet it is quite light! And it glides effortlessly on the special spinner wheels. The price was very reasonable, as well. I can't wait to try it out on my upcoming trip! It should fit in the overhead compartment with no problem, but if the airline agents insist that I check it at the last moment, I will not be concerned about it's safety since it is so well built! Thanks for a great suitcase!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com