Customer reviews from brother-usa.com
Brother - INKvestment MFC-J5830DW Wireless All-in-One Printer - Gray
Average customer rating
4.2
(146 Reviews)
Rating breakdown 146 reviews
5 Stars
87
4 Stars
28
3 Stars
15
2 Stars
11
1 Star
5
81%of customers recommend this product.
(
114 out of
140)
Customer Reviews for Brother - INKvestment MFC-J5830DW Wireless All-in-One Printer - Gray
Customer Rating
2
Duplex printing but not copying fro ADF
on June 26, 2017
Posted by: Dissatisfied customer
It seems that buried in the specifications it is listed that this machine doesn't do duplex copying but will do duplex printing. I purchased my machine in a physical store. I read the features on the box and talked to the sales person who assured me that it was capable of duplex copying. I read the Basic User's Guide which simply refers you to online instructions for 2-sided copies. So you make the assumption, erroneously, that you can make 2-sided copies. Since my old printer (not a Brother machine) could do both, I didn't think that they would make a machine that could do duplex printing but not duplex copying from the ADF. Who needs a printer that can't duplex copy in the ADF? The salesperson was so busy pushing the cost saving features of the ink, that they failed to mention this small but important missing feature. Also, the mobile printing instructions are complicated and the machine doesn't give me connectivity through Google Cloud print across all my devices. Otherwise, it does do single copies through the ADF and it does print from my computer duplex copies. I have to take some responsibility for failing to do my homework before purchasing and waiting too long to return the item. With this company never purchase in a store without reading the specifications on line..."Buyer Beware!"
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Owner
on August 12, 2017
Posted by: Darnell
The printer's speed on printing is terrible..it prints a page and there is a 15 second delay between printing l other pages
This is extremely terrible for my business. I was impressed with Bothers laser printing but not with this one. The delay also occurs when faxing. If there is a better way the get better results I would like to.hear it.
This is extremely terrible for my business. I was impressed with Bothers laser printing but not with this one. The delay also occurs when faxing. If there is a better way the get better results I would like to.hear it.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Flawless!.
on August 22, 2017
Posted by: SteelePhil
from Long Island ny
Works great - prints flawlessly. Start up was easy - no problems!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Not an "Outstanding" Printer
on September 7, 2017
Posted by: jacolyn7393
from Crossville, TN
The printer has a lot of quirky thing about it. The Automatic Document Feed is very fussy, doesn't always work well. The print quality (graphics) are not as good as other HP Printers I have owned. The individual paper feed jams often.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
So much better than HP!
on November 1, 2017
Posted by: Baseball138
from Philadelphia, PA
Have been a loyal HP Printer user for years. Got tired of always needing more ink as it seemed the ink low message occurred soon after new ink was installed. Tried this Brother MFC-J5830DW Printer - WOW! Absolutely no complaints and the ink seems to last so much longer than with the HP.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Large Format printer
on March 16, 2018
Posted by: Tony F
from Reno, NV
Great for printing my large 11 x 17 format plots. Colors are good except when printing photos in standard setting.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
I HATE this machine
on June 17, 2018
Posted by: jvergili
from Kingston NY
Constantly giving me trouble - paper jams, pulling in 5 pieces of paper at once, constantly needed to be shut off and turned back on to connect to the wireless signal. Overall, very poor quality.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Almost everything I need
on January 5, 2019
Posted by: DennisGM
from Southern MN
Really like the ink capacity and the multiple paper paths. I'm able to print labels from the rear feed (one of my must haves), BUT the weight limit on heavy papers through the rear feed means I can't print the inside of my photo greeting cards.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com