Becoming hard to find the jet ink pods and it is big and very mechanical - reminds me of 2000 equipment. Drivers frequently go out and this was puzzling when I didn't have a clue as to why my laptop wasn't communicating with my printer.
I bought it because it had the feature set i needed, and that it didn't require OEM ink. Other ink has worked fine. Rarely jams.
When I have had problems, the people I have dealt with in the Dominican Republic have been topnotch, really stellar. I wish I could give them all a raise!
Purchased this printer in August as a package deal with "2 years of Ink included" for a satellite office, that I work at on average 2 days a week. I would say that my usage is average at best and I have already had to reorder ink.
Purchased this printer in November 2018. Was easy to set up. All printing is done wireless from 3 different computers in the home. No issues so far. Can scan multiple pages with the auto feed feature which is a big improvement over my old printer. Ink useage is good as advertised. If could would rate it 4.5.