Customer reviews from brother-usa.com
Brother - INKvestment MFC-J5830DW Wireless All-in-One Printer - Gray
Average customer rating
4.2
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
88
4 Stars
28
3 Stars
15
2 Stars
11
1 Star
5
81%of customers recommend this product.
(
114 out of
140)
Customer Reviews for Brother - INKvestment MFC-J5830DW Wireless All-in-One Printer - Gray
Customer Rating
5
I am a new fan of Brother for my printer choice
on March 4, 2017
Posted by: LarryWinCI
from Central Illinois
I did research for the features I needed, and paid more for a printer/copier/fax or 'all-in-one' than I usually do. In the past, I have bought some special or deal with lowest upfront cost. I have owned HP and Lexmark and they both drove me nuts in the end. The Brother appeared to be lowest total cost of ownership (always having to look at the ink source/supply too). I chose MFC-J5830DW for its feature set and it is working very well for me. The tools and utilities are easy to use and very well laid out. I have a newfound use by scanning packets of documents to electronic pdfs and cleaning up clutter too. Overall, I think Brother will be my choice of printer company from here on.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
disappointed
on February 15, 2017
Posted by: Chopaka
from Pueblo, CO, United States
When trying to print a business card… 1. The printer did not have a select for thick paper just photo paper. 2. The business card paper got jammed and the second one came out smeared. Then the third one was printed so faint that you could not read it.
The printer does not do double sided scan (which is not mention on the box) You must manually place on the scanner.
The sign above the printer in the store said do not buy ink for 2 years, made for small business, Ha… I have used over half of the ink and I bought in Dec 5 2016 and my business is very small.
Hence… disappoint in the printer. I should mention one good thing… it is easy to set up
The printer does not do double sided scan (which is not mention on the box) You must manually place on the scanner.
The sign above the printer in the store said do not buy ink for 2 years, made for small business, Ha… I have used over half of the ink and I bought in Dec 5 2016 and my business is very small.
Hence… disappoint in the printer. I should mention one good thing… it is easy to set up
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
It has great features .
on February 8, 2017
Posted by: teach 45
from Lithonia, Georgia, United States
I have not used all of the features successfully as yet, so I cannot make a complete Review at this time.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
love all the features and performance
on February 2, 2017
Posted by: SBCH
from Gulf Shores, AL, United States
Great. Love the printer. I have had no problems with it. Easy to install color cartridges and they are affordable
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Brother -MFC-J5830DW Printer (All-in-One)
on February 2, 2017
Posted by: Lolita1
This Brother Printer is an amazing product. It is easy to use and economical to operate. I am sold on Brother products from now on.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Not satisfied. Brother has done so much better. It
on January 31, 2017
Posted by: 12345
from Atlanta, GA, United States
I have been a strong Brother candidate as the products and support were excellent. This printer is not Brotheresk. Ideally I want to change machines to a better performer.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Good print, but real drawbacks
on January 31, 2017
Posted by: Not Thrilled
from Honolulu, HI, United States
The printer produces good quality output and it does it relatively quickly. If that is all you want, I think this is a good choice. If, on the other hand, you want to print double-sided or checks on pre-printed checks, you may want to think again.
It jams virtually every time that I try to print double-sided, and it macerates the checks. Because clearing the machine is troublesome in the location my printer is located, I simply avoid doing that. But hand-writing checks is not my favorite pastime, so when this machine goes over the hill (I have had it for just a few months and bought it as a replacement for an HP which had its own issues) I am not sure what I will do.
It jams virtually every time that I try to print double-sided, and it macerates the checks. Because clearing the machine is troublesome in the location my printer is located, I simply avoid doing that. But hand-writing checks is not my favorite pastime, so when this machine goes over the hill (I have had it for just a few months and bought it as a replacement for an HP which had its own issues) I am not sure what I will do.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Superior Performance Printer
on January 31, 2017
Posted by: PGSLLC
Excellent printer. Better in every regard than the HP's we had in the past. My wife does the church bulletin which requires 170 double sided pages, including a color graphic every week. She is really pleased with the speed (twice the ppm of the HP), and the savings on ink is phenominal. Been using it for about 6 months and no paper jams, or other problems.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com