Customer reviews from brother-usa.com
Brother - INKvestment MFC-J5830DW Wireless All-in-One Printer - Gray
Average customer rating
4.2
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
88
4 Stars
28
3 Stars
15
2 Stars
11
1 Star
5
81%of customers recommend this product.
(
114 out of
140)
Customer Reviews for Brother - INKvestment MFC-J5830DW Wireless All-in-One Printer - Gray
Customer Rating
4
Quality features
on July 10, 2017
Posted by: Anonymous
from Saint Paul, MN, United States
Although everything else seems to be fine but somehow scanning appear to be some issues. No matter how few (1-5 pages) scanning through feeder, "problem" indication appears and then scanning failed. Scanning failure is a repetive problematic with this machine. It's not sure whether the software or the system is the issue here but it is a headache. If in fact, it is a software issue, perhaps, it maybe fixed through the update systematically. If it cannot be updated and fixed systematically, please advised otherwise.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Works Perfectly!
on July 9, 2017
Posted by: CEO working from Home
from Dallas, TX, United States
Not one hiccup. Works great, saving me a ton of time. My second brother. Will not switch. Service and performance from anywhere else would not be worth it. Love my machine.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
A great small business investment
on July 2, 2017
Posted by: willie lump lump
from Johnsburg, IL, United States
This product has exceeded my expectations. The set up was simple and easy to follow. Ink usage has been as promised. It is very fast and has a great print quality. I love the large paper capacity. Beats most printers at this price point. I highly recommend this machine. A great value.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Good Printer
on June 28, 2017
Posted by: Deeartgal
from Sterling Heights, MI, United States
This is a good printer! I like everything about it. I do notice that it does not eat up ink like other printers seem to do. It is quiet and the colors are excellent! My first Brother printer and may just be an ongoing thing! 5 Stars for sure!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Duplex printing but not copying fro ADF
on June 26, 2017
Posted by: Dissatisfied customer
It seems that buried in the specifications it is listed that this machine doesn't do duplex copying but will do duplex printing. I purchased my machine in a physical store. I read the features on the box and talked to the sales person who assured me that it was capable of duplex copying. I read the Basic User's Guide which simply refers you to online instructions for 2-sided copies. So you make the assumption, erroneously, that you can make 2-sided copies. Since my old printer (not a Brother machine) could do both, I didn't think that they would make a machine that could do duplex printing but not duplex copying from the ADF. Who needs a printer that can't duplex copy in the ADF? The salesperson was so busy pushing the cost saving features of the ink, that they failed to mention this small but important missing feature. Also, the mobile printing instructions are complicated and the machine doesn't give me connectivity through Google Cloud print across all my devices. Otherwise, it does do single copies through the ADF and it does print from my computer duplex copies. I have to take some responsibility for failing to do my homework before purchasing and waiting too long to return the item. With this company never purchase in a store without reading the specifications on line..."Buyer Beware!"
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
It's AWSOME!
on June 19, 2017
Posted by: WallyGator
from Phila PA
I don't know how i've gotten by with the equipment i was using for several years. This machine has made my job so much easier and increased my efficeincy tremendously.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Slow to start printing
on April 29, 2017
Posted by: Steve C
from Phoenix, AZ, United States
I guess I should have read the reviews before buying this printer. I have always been satisfied with Brother printers, but this machine isn't very good. It takes a long time to print the first page and I'm not able to easily change from one tray to another. I have tried several suggested fixes and still haven't resolved the speed issue.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
2
Slow, Unclear, Slow like snail
on March 24, 2017
Posted by: Sweet William
from covington, KY
I Regret that I bought this product. It prints very slow.......It irritates me to no end to stand there and wait. The print quality does not measure up to my standards. I wish I could get my money back. It won't work with an old wire less computer. Terrible Don't waste your money
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com