Customer reviews from brother-usa.com
Brother - INKvestment MFC-J5830DW Wireless All-in-One Printer - Gray
Average customer rating
4.2 out of 5
4.2
(147 Reviews)
Open Ratings Snapshot
Rating breakdown 147 reviews
5 Stars
88
4 Stars
28
3 Stars
15
2 Stars
11
1 Star
5
81%of customers recommend this product. 
(
114 out of 140
)
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Customer Reviews for Brother - INKvestment MFC-J5830DW Wireless All-in-One Printer - Gray
Customer Rating
4 out of 5
4
Need clear guidance on network capabilities
on August 16, 2017
Posted by: Mike411
from Los Gatos, CA, United States
I was told by Brother support that printer and computer had to be on the same 2.5mhz network. I have router with 2 frequency capability and I prefer the computer to be on 5. I was able to operate the printer on a separate network than the computer at 5mhz on one computer but not the other. There should be discussion of how to do this. Both are Macs.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Owner
on August 12, 2017
Posted by: Darnell
The printer's speed on printing is terrible..it prints a page and there is a 15 second delay between printing l other pages
This is extremely terrible for my business. I was impressed with Bothers laser printing but not with this one. The delay also occurs when faxing. If there is a better way the get better results I would like to.hear it.
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Great, a couple little flaws i can live w/
on August 7, 2017
Posted by: simj
from Pacific NW
FAST!! sips ink!
flaws: top document feeder very fussy about how you insert the pages-- have to get documents in perfectly or they curl and jam; however machine designed to get paper jams out easily. Spot where copies exit allows only about 8 pages to come out before they fall on the floor-- need to man; however, copies are super crisp and do not smear-- beautiful. The latter could me my problem as well as faxing steps. Have not tried to scan yet. Even with these little flaws, I love it--the print feature-- works every time, no baulking, same with copying.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Best printer I have owned!
on August 3, 2017
Posted by: BobbieDoll
from Denver, CO, United States
What I like most is the two trays. When I print recipe cards, I use the back tray. Other single tray printers require taking out the tray, resizing and putting it back in. Then you have to take it out again and resize for normal paper. This one, I leave the 4x6" cards in the back tray and it auto chooses the tray. It prints so fast! And the quality is great! Love it! It found my wifi without the hazzle. Love it!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
dependable
on July 24, 2017
Posted by: Old Faithful
from Charlotte, North Carolina
Easy to operate and very dependable. This is my third Brother product and I even like the name.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Awesome Machine
on July 24, 2017
Posted by: david1964
from Dallas, TX, United States
My brother MFC is fantastic! It is quite, fast, seems to use as little ink as possible, the ink does not smear, and the scanner is very fast!! I just love it.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
My Brother
on July 23, 2017
Posted by: pflyte
from Lafayette, LA, United States
The only issue I have with my printer is the fact that the ink is so hard to find.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Good value, but missing a key feature.
on July 12, 2017
Posted by: Alex C
from Scottsdale, AZ, United States
Although the printer has multiple paper trays, you cannot set it up to automatically print on a letterhead paper from one tray, and the rest of a letter on plain paper from another tray. Therefore there is no way to batch print a series of letters. You need to manually remove the paper tray and insert the letterhead paper for each letter, one at a time.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
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