Customer reviews from Samsung US
Samsung - 24" LED Curved FHD FreeSync Monitor - Black Matte
Average customer rating
4.5
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
94
4 Stars
19
3 Stars
6
2 Stars
1
1 Star
7
43%of customers recommend this product.
(
9 out of
21)
Customer Reviews for Samsung - 24" LED Curved FHD FreeSync Monitor - Black Matte
Customer Rating
5
AMAZING!!!
on December 28, 2018
Posted by: C27FG70 is a great monito
from .
Expertise:Intermediate
The best monitor I’ve ever had AMAZING specs would HIGHLY recommend!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
DEFECTIVE
on April 3, 2019
Posted by: lone_wvlf
I bought this around first week of February, 2018. I enjoyed using it for gaming. Until it started having blue tint(half screen, left side) w/o any reason. Never had physical damage. Cables are perfectly fine and plugged in well. I didn't even messed with the settings. My GPU is all good, I tested it on our sony bravia TV and everything is perfect so it's not the GPU. I only change the display mode (RPG,FPS,AOS,Cinema) This happened in November 27, 2018.. It didn't even lasted for a year. I used the warranty, pulled out the item, waited for a month and a week. Then I picked it up, enjoyed using it for a MONTH and it happened again. I chose to buy it because it's SAMSUNG, and I know that samsung, ASUS, and other known brands care for their costumer for the quality of the product. But I was wrong. I learned that it's not about the BRAND.. so if you are reading this you might wanna reconsider your decision. Check the pics below.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy Samsung Solutions, OBA, April 11, 2019
lone_wvlf:
I am very sorry to see that you have encountered issues with the Samsung C24FG70 Gaming Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service and products. We hope to regain you as a customer in the near future.
- Samsung Solutions
I am very sorry to see that you have encountered issues with the Samsung C24FG70 Gaming Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service and products. We hope to regain you as a customer in the near future.
- Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Great all around
on November 20, 2019
Posted by: Mike
from Melbourne
Expertise:Expert
Excellent quality colours, response, gaming is a dream with all that and the 144hz. Stand is very nice and modern. The on screen display is best I've ever used
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far, so good
on May 23, 2020
Posted by: Ika04
from Philippines
Expertise:Intermediate
I got mine more than a year ago. I did not had any problem with this monitor so far. It still works like brand new. I hope this will last for 4 more years
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Refresh rate, viewing angles
on June 22, 2020
Posted by: User
from Saint Petersburg, Russia
in apex legends it periodically goes blue (and no, it is not the application issue). brightness and contrast are not so great when it is in gaming mode. outside of gaming mode, it has an increased response time.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible Spec sheets
on December 31, 2022
Posted by: NasaSpaceCenter
When you say the "TV mount" is 75mm, you may want to say that it's the adapter itself that is 75mm
I spent an hour looking for a 50mm VESA adapter for this device because it said it was 75mm even though it clearly isn't. Adapters don't count as specifications for the device Samsung.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Positive: works for 6+ years. Neg: D-port dead.
on November 21, 2023
Posted by: John
I bought this screen 6 years ago and have used it daily since then. I've only used HDMI until very recently because my gpu didn't have a DP, but when upgrading I decided to use DP instead and got a new cable for it.
To my surprise the first time I tried to use the DP the screen was blinking. I thought it was just the drivers to the new gpu that needed updating, so I did that, and the blinking on and off went away but instead I got a very glitchy field an inch or two thick at the bottom of the screen! It didn't go away after turning the screen on and off once, but when changing to a different source and leaving it there for a minute or two until it seemed to have gone away I went back to the DP source. There was still a pixel or two thick glitch all along the bottom of the screen and it started growing again so once more I changed to an unused source and had to wait. After I finally fixed that I decided to play games, but in the middle of the session everything black suddenly turned blue instead but was fixed after turning the screen off and on again, but it happened again and it kept happening every time I tried to play any sort of game. The glitching also returned every time I started up the computer.
I tried two other cables but nothing helped. In the end I came to the conclusion that the D-port on the screen must be defective and I'm a bit bummed over discovering it after the HDMI ports have worked perfectly for over 6 years.
I tried two other cables but nothing helped. In the end I came to the conclusion that the D-port on the screen must be defective and I'm a bit bummed over discovering it after the HDMI ports have worked perfectly for over 6 years.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy Samsung, November 27, 2023
We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture for gaming
on August 19, 2025
Posted by: Saammmysunnnnggg
[This review was collected as part of a promotion.] It does great and impacts our daily routines great for gaining for the kids and streaming
Value
5
Written by a customer while visiting Samsung US