[This review was collected as part of a promotion.] Very easy to use. Has a wealth of features that make it well worth the cost. The versatility makes the Bosch microwave/oven allows it to be used across a wide variety of cooking options.
We bought this oven a year ago and have had it repaired twice now. First the broiler element took forever to heat up so we got it replaced. At the time the repairman warned us not to open and close the door hard as there are light plastic pieces inside that latch and unlatch the door that break easily. We were careful but they broke anyway after just over a year of use. Now its the pandemic and although we did buy a VERY expensive extended warranty, Bosch is slow on making/importing parts so we have been without use of our oven going on 2 months now, and that included over Christmas. I call and call and they say Bosch hasnt sent the parts yet. Hopefully we'll sell this home soon and the appliances with it and wont be rebuying Bosch again.
Installed my new speed which looks great. However, can not use it because the microwave doesn't work.
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, January 4, 2021
Hi jcmd, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your microwave. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904 or email us at BoschCare@bshg.com with your contact information. We’d be happy to help.
[This review was collected as part of a promotion.] Had to replace interlock switches and holders 2X within 4 months of each other after only two + years of operations
Response from bosch-home.comBy CJ, CS, October 15, 2020
Hi edjohn, we're sorry to hear you're had this kind of experience with your microwave. Please email BoschCare@bshg.com with the date of purchase (sales receipt), all the service invoices (including the diagnostics of the current issue) and your contact information. Our team would be happy to look into this further to see how we can help.
[This review was collected as part of a promotion.] I love the versatility of this appliance and that I can use as microwave or convection. Love that the fan is automatic. Quiet and easy to clean stainless