Customer reviews from bosch-home.com
Bosch - 800 Series 1.6 Cu. Ft. Convection Built-In Microwave with Sensor Cooking - Stainless Steel
Average customer rating
3.4
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
48
4 Stars
21
3 Stars
5
2 Stars
13
1 Star
30
63%of customers recommend this product.
(
41 out of
65)
Customer Reviews for Bosch - 800 Series 1.6 Cu. Ft. Convection Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
First Bosch oven
on October 11, 2021
Posted by: Cats
[This review was collected as part of a promotion.] Wow! This is my first Bosch oven. It's smarter than I am...(maybe not saying much). I've had it less than a year, so I'm still getting familiar with its features.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
First day - display is defective from factory.
on September 23, 2021
Posted by: Krystal
(This review was collected as part of a promotion.) This isn't a great start - we've had this appliance installed for one day and already, there is a display issue. As soon as we powered it on, I was concerned it was so dim. We searched through the settings and there are 3 display settings and we have it in the highest level. Not great, so I called into my supplier who sold us the speed oven and they'll have to send a tech out.
As soon as it got dark out and I turned the lights out in the kitchen for the evening, it was clearly visible that not only is the display dim, it's actually defective with blurry grey striations across the screen.
As you can imagine, since the display is pretty important to the functionality of the unit, I was pretty disappointed to see this defect right out of the box. I'm also saddened that we can't even enjoy the unit before we now have to have a tech come out to our place, and since we live rurally and we are in the middle of COVID, I'm sure it will be a while before one is able to come out.
What a disappointment and definitely a concern regarding the quality of this unit. We own a separate Bosch wall oven and the display on that one is impeccable, bright and colourful. Absolutely beautiful. This one is definitely old school technology, reminds me of an old alarm clock. For the inflated price we paid to simply match our wall oven, I'm definitely saddened.
Reading through the below reviews, I'm so concerned that this is likely the start of one of many service calls that will need to be made for this unit. We custom built our cabinets around these units, and waited almost 8 months for this speed oven to be delivered. If we weren't committed to the unit because of the cabinet design, I'd be looking to return it and look at alternative oven combos.
My advice, if you're reading this prior to buying this unit - don't. It's very pretty, but it seems like that beauty is all on the surface.
Not feeling that great about the Bosch name right now...
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Bosch Customer Service is the worst!!
on September 22, 2021
Posted by: Never buying BOSCH Again!
[This review was collected as part of a promotion.] This Bosch replaced a GE Microwave, that I had for 20 years... with no problems!! 2 years of owning this it broke!! It doesn't work!! Called Bosh Repair, the only appointment they had available was in 3 weeks, so I took it! 3 weeks came and they were a NO-SHOW!! I had to call them to find out they were not coming, and the only time they had for a tech to come out was in 3 weeks... UPSET to say the least!! Spending all that money for a BOSCH, and it breaks, and takes over 2 months to come and fix it!! STILL WAITING!! FYI SUBZERO CUSTOMER SERVICE IS THE BEST!!
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, September 23, 2021
Dear valued Bosch customer, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your microwave. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch Microwave built in.
on July 3, 2021
Posted by: Gary
[This review was collected as part of a promotion.] A piece of mechanical art that functions as a powerful microwave.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Upgraded Oven for Kitchen Remodel
on May 27, 2021
Posted by: Redwood City Remodel
[This review was collected as part of a promotion.] We upgraded to all Bosch appliances when we remodeled our kitchen two years ago. We are extremely pleased with the all of our Bosch appliances including the 800 Series Oven.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Dead....
on February 23, 2021
Posted by: TxSadness
Installed all Bosch appliances in our dream kitchen in June, 2019. Custom fit appliance. Was great while it worked but 2 weeks ago (out of warranty by 8 mos.) and it's dead. Display died, tripped home circuit breaker. Had electrician check it. It's on own breaker and each time he would plug in, breaker would trip again. Read reviews on internet and am broken-hearted to see this is a VERY common problem. Have had intermittent problems with ice maker and Bosch service man came for range problems. Sad, sad, sad. Extended warranties are prohibitively expensive and each only 4 yrs max - no lifetime options. Thanks, Bosch.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
4
A little slow, but fine otherwise
on February 11, 2021
Posted by: Allen D
The unit operates just fine, but it takes longer to heat items in the microwave compared to microwaves I've had in the past. We purchased it thinking it operated as a full, albeit small oven too. But have since realized it is a small broiler too, and not a baking oven. The heat comes from the top only. Our bad for not reading the fine print.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love this oven
on February 7, 2021
Posted by: Ticomama
[This review was collected as part of a promotion.] This oven heats up well, cooks evenly and vents well to cool down.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com