Customer Reviews for Bosch - 800 Series 1.6 Cu. Ft. Convection Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
1
Looks good, stopped working after 10 months,
on March 20, 2018
Posted by: CBML
Bought unit because it is saving space, worked well for about 10 months then stopped working because of it tripped the house breaker each time we closed the door panel. Tech thought it was the micro switch, now he thinks it is the computer board. The timer alarm is barely audible and can't be adjusted. Unit gets condensation easily which causes some rust spots inside that are difficult to clean. The unit looks good though but I would not buy it again.
With previous microwaves I owned I only used one or two features. With the Bosch, I find myself using most of the features as it is so easy to use. Love the the keep warm and broiler. Would have loved if you had included the broiler tray.
Am happy with rest of my Bosch kitchen, but the Speed Oven leaves a lot to be desired. The design puts forth only a feeble ring even if set up to highest setting. The preheat bars are barely visible even if set up to highest setting. As a former technical writer, the manual makes assumptions on the part of the user and therefore is missing steps. Writers should be advised to test every one of their instructions and not assume the user knows anything. I am very disappointed with this unit and hope that it might be replaced with a redesign.
I really wish I could love this microwave oven. I have replaced several parts one of which was covered under warranty as it failed right out of the box. I thought that spending more money for a quality product would lead to longer appliance life. Not with this product.