Customer reviews from bosch-home.com
Bosch - 800 Series 1.6 Cu. Ft. Convection Built-In Microwave - Stainless Steel
Average customer rating
3.5
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
36
4 Stars
19
3 Stars
3
2 Stars
6
1 Star
20
70%of customers recommend this product.
(
31 out of
44)
Customer Reviews for Bosch - 800 Series 1.6 Cu. Ft. Convection Built-In Microwave - Stainless Steel
Customer Rating
1
Very disappointing
on August 23, 2024
Posted by: DenverLett
I thought Bosch was supposed to be a quality brand. Not so much anymore. This microwave is a disaster. The control board on this model goes bad due to poor quality capacitors and causes the display to gradually dim to black. This has been fixed twice. The turntable motor has needed to be replaced once and the door hinges had to be replaced. Jagged metal guards, creases and holes make the stainless steel interior a nightmare to clean. When you do clean, bring a flashlight;the light shuts off after a few seconds even with the oven door open.
Response from bosch-home.comBy Bosch Home US, August 23, 2024
Hi DenverLett, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. If you have any questions or concerns about your service visit, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product questions you may have. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
2
Failed within 3 years...
on October 8, 2024
Posted by: Joey W
After less than 3 years the motherboard/display panel on this has gone bad, which is much shorter than should be expected of a company like this. Gremlins in the machine, it's randomly running through button presses and has actually turned itself on in convection mode during the night, which is dangerous. Figuring out what part #'s to order and finding them has been a bit of a nightmare. I would highly recommend avoiding this line as others have said.
Response from bosch-home.comBy TM, CS, October 8, 2024
Hi Joey W., we apologize this has been your experience and for any inconvenience. Your safety is our top priority. We would like to gather more information so that we can provide assistance in resolving this issue. Please contact our Customer Support team at 1-800-944-2904. Thanks for bringing this to our attention and allowing us an opportunity to address your concerns.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Very pleased so far
on October 24, 2024
Posted by: Nana
[This review was collected as part of a promotion.] Purchased this speed oven as part oof our kitchen remodel. We are actually using it more than the range we purchased it seems. Enjoy the ease of use, heats well, reheat sensor is excellent. Very pleased wiith purchase. We did opt for the 240 v installation.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Sweet cooking
on February 5, 2025
Posted by: Soto
Replaced old with same model cause it looks great and works very well. But pricey.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com