After less than one day, not all of the pieces play music.
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hello Anna, Thank you for your post and for bringing this to our attention. Providing our customers with quality products is very important to us and we are sorry to hear about your experience. Please call us at 800 718 5365. Anyone on our friendly consumer care team will be happy to help you. Best, Your Friends at Melissa & Doug
Written by a customer while visiting Melissa and Doug
Absolutely love this set! Was a huge hit for my toddler who loves to pretend play. We also use the cookies to work on learning patterns
Written by a customer while visiting Melissa and Doug
Customer Rating
5
Granddaughter loves to slice and bake!
on September 17, 2021
Posted by: Mrs.Hoagie
from Southeastern Pennsylvania
Verified Purchase:No
Great toy, good quality, and most important, my granddaughter LOVES it! She plays with it nearly every day, and shares her cookies with her cousin. Thanks for a wonderful toy!
I would recommend this to a friend!
Written by a customer while visiting Melissa and Doug
Well since you asked... I am quite disappointed in the Christmas cookie set. The handle broke off the knife on day two. The lining on the can started peeling the first time she played with it. The paint is already chipping off the edge of the cookies. I think some sort of clear coat over the paint would have been a big help. All of this being said she is not a rough child at all. I also got her the regular set of cookies as well for Christmas and I think I will return them. She has a lot of M&D toys and I feel like some are really well made and others not so much. Lisa Mathews
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hi Lisa: Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and I am sorry to hear about your experience. I would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948. Best, Chelsea
Written by a customer while visiting Melissa and Doug
So cute and fun for the little bakers in our family! Durable and long lasting. Kids of varied ages love this.
Written by a customer while visiting Melissa and Doug
Customer Rating
3
Velcro comes off pan on first use
on October 6, 2024
Posted by: 505girl
from NM
I was really excited to get this Slice and Bake Cookie set. It looked as cute in person as it did when ordering. I was so surprised and disappointed when the Velcro came off the pan onto the cookies. I plan to hot glue the Velcro back on, but I'm really disappointed. I have used Melissa and Doug products in my classroom in home for nearly two decades and this hasn't happened before.
Response from Melissa and DougBy care, October 9, 2024
Hi! Thank you for taking the time to comment on the Slice & Bake Cookie Set. We take the quality of our products very seriously and are sorry to hear about your experience. Please give us a call at 800 284 3948. Anyone on our friendly consumer care team will be happy to help you. Your Friends at Melissa & Doug
Written by a customer while visiting Melissa and Doug