Customer reviews from bosch-home.com
Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave - Stainless Steel
Average customer rating
3.6
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
17
4 Stars
4
3 Stars
4
2 Stars
2
1 Star
8
71%of customers recommend this product.
(
17 out of
24)
Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave - Stainless Steel
Customer Rating
1
The built-in has been a lemon
on August 31, 2021
Posted by: Kevin
The microwave was exactly what we wanted for our new home. We bought it and had it installed. It worked for only a year before it broke down the first time... just outside of the warranty window. We've owned it for 5 years now and have had to have it fixed 3 times. With this last time that we have fixed the microwave, we have officially spent more on diagnostics, parts and labor than we originally spent on the microwave. It is not worth the money to turn around and pay for it again within 5 years. Don't waste your time or money on purchasing a bosch microwave.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, August 31, 2021
Hi Kevin, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your microwave. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Average Microwave for the Price
on October 22, 2021
Posted by: MissyG
[This review was collected as part of a promotion.] The Bosch built-in microwave is average at best. Many foods cook unevenly, especially bacon and popcorn. We are currently having issues with it sparking/arcing and being hyper-sensitive to microwaveable packaging. Hoping if we replace the waveguide this will solve the issue. Unsure if this is a frequent issue with their microwaves or if we have a one-off issue.
I would recommend this to a friend!
Response from bosch-home.comBy CM, CS, October 25, 2021
Hi MissyG, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your microwave. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Absolute CRAP
on April 25, 2024
Posted by: newhome
We bought a new home 5 years ago and had a choice of Whirlpool or Bosch appliances. I always thought Bosch was top quality.
Boy was I wrong. The door spring on our builtin microwave broke after 2 years. You can't just replace the spring, you have to replace the entire door (over $300). Now 2 years later the wave guide cover has crapped out and we are told we need to buy a new microwave. Five years and the microwave has to be replaced. TOTALLY RIDICULOUS. Bosch should be ashamed to produce products that do not live up to their hype.
I will NEVER purchase another Bosch produce.
Boy was I wrong. The door spring on our builtin microwave broke after 2 years. You can't just replace the spring, you have to replace the entire door (over $300). Now 2 years later the wave guide cover has crapped out and we are told we need to buy a new microwave. Five years and the microwave has to be replaced. TOTALLY RIDICULOUS. Bosch should be ashamed to produce products that do not live up to their hype.
I will NEVER purchase another Bosch produce.
No, I would not recommend this to a friend.
Response from bosch-home.comBy BE, CS, April 25, 2024
Hello, thank you for your review. We understand repairs outside the warranty period are disappointing and we sincerely apologize for the inconvenience. If we may help answer any questions, connect with us at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Quiet and elegant
on October 12, 2019
Posted by: Kidzmom
[This review was collected as part of a promotion.] The microwave is simple to use. It looks beautiful and is very quiet.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Amazing Features
on November 24, 2019
Posted by: Sheehanigans
[This review was collected as part of a promotion.] Super happy with our microwave and the features on it!!!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Good Microwave
on December 4, 2019
Posted by: Skipper
Replaced our 17 year old microwave with this Bosch model. Easy to program and cooks well. Two things need attention, the alarm is barely audible and the timer is difficult to set, it wants run past the target time quickly when depressed up ot down. Give it a good rating for being very quiet and having plenty power. Happy overall and reccomend this appliance.
Written by a customer while visiting bosch-home.com
Customer Rating
5
New Bosch microwave
on February 25, 2020
Posted by: Tina
The touch screen makes the Bosch microwave easy to use and also easy to clean. User friendly and looks extremely nice in my new kitchen. Cooks quickly and evenly.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Microwave 500 Series
on April 26, 2021
Posted by: Jeff in Cincinnati
[This review was collected as part of a promotion.] We really like our new Bosch 500 Series microwave. It's really easy to use, and the Beverage and Sensor Reheat settings work especially well.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com