Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
Love my Bosch microwave oven!
on December 18, 2023
Posted by: My new microwave
[This review was collected as part of a promotion.] I've never owned Bosch appliances and now I know what all the hype is about! In addition to its clean and streamline look, this microwave out performs any other I've owned before. I love the extra features. I would recommend this microwave to everyone I know.
Response from bosch-home.comBy CM, CS, November 27, 2023
Hi goodie4u, thanks for your review. At Bosch we strive to provide the high-level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Control board had to be replaced with in the first year. Luckily it was under warranty. Now it is arching and can't be fixed and is only 6 years old.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CS, RH, November 20, 2023
Hi Abrandon, thanks for your review of model #HMB50152UC. We're sorry to hear about your experience and apologize for any inconvenience this has caused you. Your feedback is greatly appreciated, as it helps us identify opportunities to improve our products, services, and the overall customer experience. If assistance is needed, please connect with our customer care team at 1-800-944-2904 for real-time support. Thank you.
[This review was collected as part of a promotion.] It works well. I would suggest there is a way to make the display brighter. And the plastic plate holder under the glass doesn't seem to quite deep enough. It's constantly getting displaced. It is a very nice looking appliance
(This review was collected as part of a promotion.) I have owned this microwave for almost 3 months ... I have yet to heat anything in it. We recieved the microwave a few weeks before our kitchen reno was ready. once we installed the Microwave the touch panel did not work, because we waited 2-3 weeks before testing (it was still in the box). Then it took 2 - 3 weeks to "repair" once this was done it was "tested" lights turned on turn table turned everything seemed great. Re-installed it the next week and then tried to heat a glass of water....... Nothing no energy transfer. Now we are waiting 4 - 5 weeks for parts again. I am almost at the point of throwing this Hunk of junk into the trash and going to buy a Panasonic. If i could give 0 stars i would. Dont waste your hard earned money you can get a decent panasonic with a stainless surround that may not look as good... but it will work.
[This review was collected as part of a promotion.] Cooks, heats, thaws as it should. Easy to clean. Food comes out more evenly hot that any previous microwave we have owned/used. Love the pull down door vs swing door, since all microwaves swing one way and it's the wrong way for our kitchen layout.