Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
4
built in microwave
on January 15, 2024
Posted by: Nicki
[This review was collected as part of a promotion.] the oven works well but we are so disappointed that there is no longer a clock visible when the oven is not in use. This is a replacement oven and we so miss the clock no longer on the oven!
Awesome cooking and sensor cooks. Easy interface. Solid and premium feel. Bright and readable panel. The magnetron lasted about 2.5 years with the cardboard/mylar cover and was expensive to replace.
[This review was collected as part of a promotion.] We just moved into our new home and have been using the microwave for a few months. It has performed flawlessly and we love how quite it is.
[This review was collected as part of a promotion.] I've never owned Bosch appliances and now I know what all the hype is about! In addition to its clean and streamline look, this microwave out performs any other I've owned before. I love the extra features. I would recommend this microwave to everyone I know.
Response from bosch-home.comBy CM, CS, November 27, 2023
Hi goodie4u, thanks for your review. At Bosch we strive to provide the high-level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Control board had to be replaced with in the first year. Luckily it was under warranty. Now it is arching and can't be fixed and is only 6 years old.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CS, RH, November 20, 2023
Hi Abrandon, thanks for your review of model #HMB50152UC. We're sorry to hear about your experience and apologize for any inconvenience this has caused you. Your feedback is greatly appreciated, as it helps us identify opportunities to improve our products, services, and the overall customer experience. If assistance is needed, please connect with our customer care team at 1-800-944-2904 for real-time support. Thank you.