Customer reviews from bosch-home.com
Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave - Stainless Steel
Average customer rating
3.8
(189 Reviews)
Rating breakdown 189 reviews
5 Stars
90
4 Stars
39
3 Stars
20
2 Stars
15
1 Star
25
73%of customers recommend this product.
(
84 out of
115)
Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave - Stainless Steel
Customer Rating
4
Power saver on kitchen timer
on February 13, 2020
Posted by: Tom Vacala
I love evertyhing about my new micro wave oven except the energy power saver on the clock an kitchen timer. The display goes dim after 30 minutes even if you are using the timer and it does not light up when you try and set it.
Every time I use the kitchen timer I have to hit the settings button first to light up the display and then the clear botton just to set the time and heaven forbid setting the timer for more than 30 min it still goes dark even when its still running. I have gone into setting and changed the display brightness a dozen times and after 30 min its done, dim again.
My Bosch dbl oven display stays bright 24/7
Every time I use the kitchen timer I have to hit the settings button first to light up the display and then the clear botton just to set the time and heaven forbid setting the timer for more than 30 min it still goes dark even when its still running. I have gone into setting and changed the display brightness a dozen times and after 30 min its done, dim again.
My Bosch dbl oven display stays bright 24/7
Written by a customer while visiting bosch-home.com
Customer Rating
1
Modern communication.
on March 31, 2021
Posted by: Anton
We purchased this unit as an integrated over/microwave combination approximately 3 years ago. The microwave recently called it quits and we were told not reparable. The magnetron blew out. We are out of warranty, of course. Rather than spend a great deal of money for w new over/microwave, I tried contacting Bosch to inquire as to the possibility of finding a way to salvage the microwave section. Instead of a reply, all we get is promotional emails. I would strongly recommend avoiding this line. Actually, I would emphatically say to avoid this product. Both the product and product support have been sorely lacking.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, April 2, 2021
Hi Anton, we're sorry to hear this has been your experience with your microwave and appreciate you bringing it to our attention. We understand our customer service team is working on this matter with you. If you have additional questions or concerns, please contact our 24/7 customer service at 800-944-2904, or you can email us at BoschCare@bshg.com with your contact information, and we'll be happy to see how we can assist.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Nice but 2X Control Board with Display failed
on December 15, 2018
Posted by: Michael
Less Than 2 Years Old. Display was always dim and did not match brightness of oven display. Complained about it from delivery date saying its not right. Had it replaced before warranty expired. Now 8 moths later the control board is completely dead.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Worthless Kitchen Timer/Clock
on August 31, 2019
Posted by: worthless
[This review was collected as part of a promotion.] You cannot see the kitchen timer nor the clock. That makes the display worthless.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Unreadable screen and then Broke
on March 24, 2020
Posted by: Jacob
The screen on this microwave started out very dim and then became basically unreadable. We would have to cup our hands to look at it or shine a flashlight in order to actually read it. Then after 2 years it broke completely. We replaced the fuse, but it burned out when we plugged it in again. Overall, very disappointed with this product.
Written by a customer while visiting bosch-home.com
Customer Rating
1
can't believe it is bosch
on April 29, 2019
Posted by: Anonymous
[This review was collected as part of a promotion.] Famous German quality is not there. After a year is use display start dimming and it is almost unreadable. Not sure what to do at this point, definetelly not going to buy it again.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Disappointing
on April 20, 2020
Posted by: Db1235
First I have to say Bosch support was great. I am very dissappointed in the quality of the Bosch microwave. This unit was part of the built in oven and expensive. Our unit failed 12 months after purchase. The main component failed. Most microwaves last years. I would not recommend purchasing the Bosch microwave.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Microwave
on November 23, 2019
Posted by: None
Not a fan. The door should open to the left not down. It is very hard to get inside to clean or even put or get things out because of the way the door opens. Also I don't understand when I cook something that is frozen why it steams up inside. I have owned several microwaves and none have ever done this. I would not be interested in buying another Bosch appliance.
Written by a customer while visiting bosch-home.com