Customer reviews from bosch-home.com
Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Average customer rating
3.8
(245 Reviews)
Rating breakdown 245 reviews
5 Stars
117
4 Stars
47
3 Stars
25
2 Stars
19
1 Star
37
71%of customers recommend this product.
(
108 out of
153)
Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
Reliable Appliance
on October 14, 2026
Posted by: dkwapong
(This review was collected as part of a promotion.) Bought the appliances in 2017 and we have never had any issue.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
2
The clock does not stay on
on October 8, 2026
Posted by: Kevin
[This review was collected as part of a promotion.] Why is there an option to turn the clock on or off it goes off after 2 minutes. Energy saving mode really what a jike
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, October 12, 2026
Hi, thanks for your review. We're sorry to hear about your disappointment regarding the Energy Saving Mode. We value your feedback, and it will be forwarded to our product team. If you have any questions pertaining to service, please contact our customer service team at 800-944-2904 for real-time assistance.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Replacement microwave fits
on October 3, 2026
Posted by: Vince
The replacement microwave fits the same microwave oven combination I purchased in 2017
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Nice product
on August 27, 2026
Posted by: Ken W
It looks nice, functions good, beautiful design
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love it!
on June 26, 2026
Posted by: Bosch Microwave
[This review was collected as part of a promotion.] Love this Microwave, looks awesome in my new kitchen!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Buyer Beware
on March 25, 2026
Posted by: Thomas
We first got one of these durring a kitchen remodel in 2019, by 2020 the unit's display was dimming and the wave guard was failing and they replaced the entire unit under warranty. Then on the replacement unit the wave guard failed in 2023 and the screen was dimming, and now I have just had to replace the fuse inside it twice and the door switches. This is a poorly designed product with low quality parts that will fail and I would highly recomend not buying one.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, March 30, 2026
Hi, thank you for taking the time to submit this review. We apologize for the difficulties you are experiencing with your appliance. Our team understands how disappointing out-of-warranty repairs can be and we apologize for any inconvenience. Your input is invaluable to us and we appreciate you reaching out. If you have any questions or need assistance, please contact our Customer Support team by calling 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Quiet Beeps and Noisy
on March 21, 2026
Posted by: DoubleG
[This review was collected as part of a promotion.] We have been using our new Microwave-Wall Oven Combo for about 6 weeks. We bought this to replace an ~15 year old Bosch Wall Oven combo when the microwave crapped out. Our intention of sticking with a Bosch unit was to get a very similar size combo oven to avoid any cabinet rework. Although the spec information for the new oven showed it would be the same size, it actually turned out to be 2 inches shorter, so we now have a gap at the bottom after placing the unit on boards to raise it to avoid a gap at the top.
Functionally, both the microwave and oven units work as you expect. We do like the physical knobs to set the oven (bake/broil/convention and temperature) - I considered this a good selling point. The digital displays are clear and intiutive. However, a few things to note that may make you think twice about buying this product:
1) the unit is noisey when the oven is on. There is an exterior fan that runs and is very noticeable from a noise prespective and you feel it when you're close to the unit. We didn't have this in our previous Bosch unit so we are somewhat annoyed having to listen to it when using the oven.
2) this unit does take some time to heat up, and it doesn't have a fast pre-heat mode.
3) when using the microwave, the beep/alarm to signal that it's done is too too quiet. It comes with a setting to adjust the beep, but even on the loudest setting, it is very difficult to hear. (others have noted this as well).
4) the microwave door opens like an oven door. So for short people, they may have trouble reaching in the unit, especially to clean it. Unfortunately other brands have chosen to go with this type of door opening as well. Why?
5) the unit is NOT fingerprint resistant. This really surprised us and we're disappointed in Bosch on this, especially given the cost of the unit.
1) the unit is noisey when the oven is on. There is an exterior fan that runs and is very noticeable from a noise prespective and you feel it when you're close to the unit. We didn't have this in our previous Bosch unit so we are somewhat annoyed having to listen to it when using the oven.
2) this unit does take some time to heat up, and it doesn't have a fast pre-heat mode.
3) when using the microwave, the beep/alarm to signal that it's done is too too quiet. It comes with a setting to adjust the beep, but even on the loudest setting, it is very difficult to hear. (others have noted this as well).
4) the microwave door opens like an oven door. So for short people, they may have trouble reaching in the unit, especially to clean it. Unfortunately other brands have chosen to go with this type of door opening as well. Why?
5) the unit is NOT fingerprint resistant. This really surprised us and we're disappointed in Bosch on this, especially given the cost of the unit.
Overall, for the price we paid and now knowing what we do know, I probably would have gone with a less expense brand.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great Microwave and Oven
on March 13, 2026
Posted by: Sammon
[This review was collected as part of a promotion.] Though the original installer sent by our appliance store had not idea how to install these properly and installed them wrong, one it was installed correclty, both th emicorwave and the oven have been great. Very veratile. Great temperature control in the oven. Nice control panels. Excellent featues.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com