Customer reviews from bosch-home.com
Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Average customer rating
3.8
(241 Reviews)
Rating breakdown 241 reviews
5 Stars
115
4 Stars
46
3 Stars
25
2 Stars
18
1 Star
37
71%of customers recommend this product.
(
106 out of
150)
Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
4
Wall Micro
on April 15, 2024
Posted by: Micro
[This review was collected as part of a promotion.] I love my new Bosch Wall Microwave oven. I love the space. Really thought out well. The only thing I do not love is this stainless is not smudgeproof. Its hard to clean and make look nice.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
noisy door
on April 6, 2024
Posted by: mara
It works good . However, I had to call for repair. Door makes awful noise when its opened or closed. Awaiting new door.
Response from bosch-home.comBy CS, RH, April 8, 2024
Hi Mara, we apologize for any inconvenience caused by the trouble with your Bosch microwave. We're glad to hear that a new door is on its way to resolve the issue. If you need assistance, please don't hesitate to reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com. Thank you for your feedback and for choosing Bosch.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Worst Microwave
on April 1, 2024
Posted by: holewheat
This is the worst mircowave I have ever owned. Every few months something breaks on this thing. First was the magnetron, then it was the door switch, then it was the tray motor. I will not be fixing the tray motor and instead will be looking at something other than bosch to replace this pile. Good luck all.
Response from bosch-home.comBy Bosch Home US, April 3, 2024
Hi holewheat, thank you for your review. We understand that your experience has fallen short of your expectations, and we deeply regret any frustration or inconvenience caused to you as a result. We are genuinely sorry that we did not have the opportunity to fully resolve this issue for you. If you have any unanswered questions, please call our Customer Support team at 1-800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Door Switches went Bad
on March 24, 2024
Posted by: Donald
We purchases the bosch micro about 3 years ago. One of the microwave door switches (there are 3) went bad, and this resulted in tripping the breaker. We ordered Bosch replacement parts (switch group; part number: 12038730) and replaced all 3 switches. One of the Bosch replacement switches was defective, resulting in our microwave not heating; although it would not trip the breaker. Enough with Bosch!!! I would recommend getting a reliable brand.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, March 25, 2024
Hi Donald, thanks for your review. We apologize for the difficulties you are experiencing with your microwave and for any inconvenience. Our team understands how disappointing out-of-warranty repairs can be and we have forwarded your feedback to the appropriate team as we strive to continuously improve our products. Your input is invaluable in this process, and we appreciate you reaching out. If you have any questions regarding service, please contact our Customer Support team by calling 1-800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Upscale Features, Quality & Finish
on March 18, 2024
Posted by: Alan R.
[This review was collected as part of a promotion.] Cooks evenly, has enough pre-sets to choose from & programmed choices.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Microwave
on March 15, 2024
Posted by: Diana
Very nice we like Bosch
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Bosch microwave
on March 4, 2024
Posted by: George P
[This review was collected as part of a promotion.] The clock doesn't stay on after using microwave.
The bell (ding) notice is so quite you can hardly hear it.
So sad with such a high priced product.
It appears Bosch Is loosing it's name as a quality product.......
The bell (ding) notice is so quite you can hardly hear it.
So sad with such a high priced product.
It appears Bosch Is loosing it's name as a quality product.......
No, I would not recommend this to a friend.
Response from bosch-home.comBy CS, RH, March 4, 2024
Hi George, thanks for your review. As Bosch strives to provide the highest level of customer satisfaction, we truly apologize if this microwave has not met your expectations. In our efforts to continuously improve our products, your feedback is invaluable and will be shared with the relevant groups for further consideration. If product support is needed, please contact our customer care team at 1-800-944-2904 for real-time assistance. Thank you for choosing Bosch.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Simple and sleek Oven
on March 1, 2024
Posted by: Yujin
[This review was collected as part of a promotion.] All my appliances are Bosch for it's quality and appearance. This oven is no exception. It fits nicely with my stainless collection.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com