Customer reviews from bosch-home.com
Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Average customer rating
3.8
(241 Reviews)
Rating breakdown 241 reviews
5 Stars
115
4 Stars
46
3 Stars
25
2 Stars
18
1 Star
37
71%of customers recommend this product.
(
106 out of
150)
Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
1
O OUT OF 5.
on October 22, 2024
Posted by: Freda
Two year old builtin micro convection oven and light panel is out
Cost of new oven 1449. Cost to repair 1250 plus tax. Insanely bad product
A throw away after 2 years
Cost of new oven 1449. Cost to repair 1250 plus tax. Insanely bad product
A throw away after 2 years
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Disappointed
on September 4, 2024
Posted by: Povey
We have been so happy with all our bosch appliances but unfortunately we have been displeased and quite frankly upset about our microwave at only 1 year of use, sparking flames while warming up oatmeal. The flames literally burnt a whole on the top of a metal plate inside microwave. It was scary. The metal panel was replaced a month ago. Today the bosch microwave made a sudden loud popping sound only 5 seconds into warming up a tortilla. Upsetting. 1 year in.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, September 5, 2024
Hi Povey, thanks for your review. We're sorry to hear this has happened. Your safety is very important to us. Our Customer Care Team is available at 800-944-2904 for real-time assistance.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Wall built in microwave
on August 29, 2024
Posted by: Carly
[This review was collected as part of a promotion.] We love the look and ease of using the Bosch microwave. The plus 30 seconds button is a great feature as is the oversized turntable which allows for platters and larger casserole dishes. Our previous microwave was slightly smaller but had a higher power 1100 W versus 950W on this one. We are finding it an adjustment to figure out how much time is needed to cook or reheat items and even using the three popcorn settings, none has cooked the microwave popcorn fully even when matched with the correct size of the package.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Very pleased
on August 17, 2024
Posted by: Susan in VA
[This review was collected as part of a promotion.] I researched extensively before deciding on all Bosch appliances for our new house. I was hesitant about the microwave because of some reviews, but we are very happy with the look and performance.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
2
Looks nice but does not work
on August 8, 2024
Posted by: Chao
[This review was collected as part of a promotion.] The appliance does not turn on. I thought Bosch is a good brand but it is very disappointed. I bought it for new kitchen last year and after installation this year it does not turn on. The service is expensive.
Response from bosch-home.comBy CM, CS, August 9, 2024
Hi Chao, we apologize this has been your experience, and we appreciate you bringing it to our attention. If service is needed, please click this link for authorized service in your area: https://bit.ly/3fACuUW. If you have additional questions, please call our Customer Support at 800-944-2904 for real-time assistance. We hope this information helps, and thank you for choosing Bosch.
Written by a customer while visiting bosch-home.com
Customer Rating
1
HMB50152UC Built In Microwave
on July 20, 2024
Posted by: Mark
This product is only one week old and the Kitchen Timer feature is broken - worked for the first 4 days and then strarted only counting down 1 second and stops
Written by a customer while visiting bosch-home.com
Customer Rating
2
Pull down door is a nightmare
on July 18, 2024
Posted by: Microwave is horrible
We purchased all Bosch appliances for our new construction. The nightmare has been with this microwave! I am 5'9, and I avoid using this almost daily. It is impossible to get any liquid out without scalding yourself. Whoever thought that the pull down door was a good option obviously does not use the microwave often. I have to use a step stool to be able to clean the microwave. For the love of safety, Bosch do better and mention this in the installment guide. No I am left with either a microwave I do not use or redoing an entire cabinet that will cost more than the microwave!! Never again will I buy Bosch or recommend their products. Poor craftsmanship and money down the drain.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, July 19, 2024
Hi Microwave, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. If you have any questions or concerns about the proper installation for this unit, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product questions you may have. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
exceptional
on July 2, 2024
Posted by: Sophie
[This review was collected as part of a promotion.] super quiet, easy to use and beautiful
Written by a customer while visiting bosch-home.com