Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
Awesome product
on March 13, 2025
Posted by: Robin
(This review was collected as part of a promotion.) In my new home I am looking a inbuilt microwave..choose best only one name Bosch it's boss I know so I select 500 series I love it suitable for family daily busy life
(This review was collected as part of a promotion.) This microwave oven does an excellent job in reheating and cooking. Allow me not worrying about my family's dinner when I am working. Its function key pad is very convenient too as in paricular the reheat, auto defroast mode let me spend more time with my children. My kids like popcorn mode the best when we have home theatre. Very easy to clean is another edge of this microwave oven. I love this built-in microwave so much as our living quality is greatly improved.
Cannot recommend this product.we purchased a newly built house in 2022,and now we have the second issue with an appliance.This time we have a microwave oven with no display. High dollar unit three years old.Not happy
Response from bosch-home.comBy CS, RH, February 20, 2025
Hi Pete and Vic, thanks for sharing your review of your Bosch microwave. We truly apologize for any disappointment you've experienced. Your feedback is highly valuable to us as we're committed to customer satisfaction and continually strive for improvement. If you need product support or would like to provide additional details, our customer care team is available at 1-800-944-2904 or BoschCare@bshg.com. Thank you for reaching out.
horrible experience. this expensive but weak unit takes 3 minutes to warm up a plate of food from frozen. after 5 years of usage, it went dark. Warranty only 1 year... Its pathetic. My last Bosch appliance.
[This review was collected as part of a promotion.] I am disappointed that when the end of cooking alarm sounds you can't hear it. I have it set on high(3) and unless you are standing by the stove you can't hear it. Needs to be much louder. Additional when setting cooking time you can only enter minutes -- no seconds. You also have enter 1 more minute that you want, i.e., if you want to time for 5 minutes you must enter 6 because went you press start it resets timer to one minute less than you entered.
Worked fine for nearly 5 years, then exploded. Direct short - I think in door microswitches
Response from bosch-home.comBy BE, CS, January 28, 2025
Hello, thank you for your review. We understand repairs outside the warranty period are disappointing and we apologize for the inconvenience. If we may help answer any other questions, connect with us at 800-944-2904 or BoschCare@BSHG.com.
The microwave stopped working in 3 months with minimal usage
No, I would not recommend this to a friend.
Response from bosch-home.comBy BE, CS, January 27, 2025
Hi, thank you for your review. We're sorry for the trouble and are happy to report that Bosch warranties their products for a full year. Our team is happy to assist. Connect with us at 800-944-2904 or BoschCare@BSHG.com.
[This review was collected as part of a promotion.] This microwave oven has several useful functions that make it quick and easy to perform tasks such softening or melting chocolate or butter. My only complaint is that it is nearly impossible to clean and wipe up any spills. The door pulls down and since the microwave is installed up high above the oven, I need to stand on a chair to reach the back of the microwave to clean.