Customer reviews from bosch-home.com
Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave - Stainless Steel
Average customer rating
3.8
(189 Reviews)
Rating breakdown 189 reviews
5 Stars
90
4 Stars
39
3 Stars
20
2 Stars
15
1 Star
25
73%of customers recommend this product.
(
84 out of
115)
Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave - Stainless Steel
Customer Rating
5
Best warm up of leftovers ever!
on September 27, 2020
Posted by: Doctor
[This review was collected as part of a promotion.] I cook for the week of work and do eat a lot of leftovers. I use the sensor reheat and my food comes out cooked through and at a great temperature. It is so easy to use--just press the reheat and start.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Sleek microwave
on October 9, 2020
Posted by: Melissa
[This review was collected as part of a promotion.] This microwave's design is not only sleek and modern, but it is quiet as well.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Cooks fine, but display is disappointing
on November 27, 2020
Posted by: PWboise
[This review was collected as part of a promotion.] Easy to use. A bit deep to clean the back, but that can be seen as a plus for interior capacity. To save myself, I cannot get the display to stay on bright, cannot see the time at all during the it is so dim. Also bummed about being able to set the timer for only short times. It looks sophisticated
I would recommend this to a friend!
Response from bosch-home.comBy KR, CS, December 1, 2020
Hi PWboise, thank you for your review and we're sorry to hear of your disappointment with your microwave. We value your feedback and will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904 or email our team at BoschCare@bshg.com.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Absolute garbage
on November 2, 2021
Posted by: Darci
We upgraded to Bosch appliances with the purchase of our new home in 2020. In 14 mos our dishwasher stopped working properly, now at 22 mos our Microvave built in oven has malfunctioned. What a joke!
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, November 3, 2021
Hi Darci, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your microwave. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Technically challenging
on May 6, 2022
Posted by: Bosch
[This review was collected as part of a promotion.] While this microwave works well with respected touch pad selections, I feel there is a serious design flaw with the fort opening down. Difficult to reach over door to place in or take out food from the microwave. Particularly a problem when placed over a matching wall oven. Another design flaw is the eco LED light mode. Very difficult to see the panel lights, and at certain angles they disappear altogether. This could be solved by brig able to turn off the eco mod. Unfortunately you cannot!
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Worst appliance ever owned
on November 25, 2023
Posted by: goodie4u
Microwave replaced 3 times
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, November 27, 2023
Hi goodie4u, thanks for your review. At Bosch we strive to provide the high-level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Bosch microwave
on March 4, 2024
Posted by: George P
[This review was collected as part of a promotion.] The clock doesn't stay on after using microwave.
The bell (ding) notice is so quite you can hardly hear it.
So sad with such a high priced product.
It appears Bosch Is loosing it's name as a quality product.......
The bell (ding) notice is so quite you can hardly hear it.
So sad with such a high priced product.
It appears Bosch Is loosing it's name as a quality product.......
No, I would not recommend this to a friend.
Response from bosch-home.comBy CS, RH, March 4, 2024
Hi George, thanks for your review. As Bosch strives to provide the highest level of customer satisfaction, we truly apologize if this microwave has not met your expectations. In our efforts to continuously improve our products, your feedback is invaluable and will be shared with the relevant groups for further consideration. If product support is needed, please contact our customer care team at 1-800-944-2904 for real-time assistance. Thank you for choosing Bosch.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Door Switches went Bad
on March 24, 2024
Posted by: Donald
We purchases the bosch micro about 3 years ago. One of the microwave door switches (there are 3) went bad, and this resulted in tripping the breaker. We ordered Bosch replacement parts (switch group; part number: 12038730) and replaced all 3 switches. One of the Bosch replacement switches was defective, resulting in our microwave not heating; although it would not trip the breaker. Enough with Bosch!!! I would recommend getting a reliable brand.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, March 25, 2024
Hi Donald, thanks for your review. We apologize for the difficulties you are experiencing with your microwave and for any inconvenience. Our team understands how disappointing out-of-warranty repairs can be and we have forwarded your feedback to the appropriate team as we strive to continuously improve our products. Your input is invaluable in this process, and we appreciate you reaching out. If you have any questions regarding service, please contact our Customer Support team by calling 1-800-944-2904.
Written by a customer while visiting bosch-home.com