Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
Outstanding microwave
on July 6, 2020
Posted by: DrewR
[This review was collected as part of a promotion.] Ths 500 series microwave is outstanding and is a mjor uopgrade over the old built Whirlpool model we replaced. It is better in every way. We appreciate the quality and the simpicity of the controls. We are happy with our purchase.
I am very happy with my Bosch Microwave. Wish the clock would stay on constantly, but there may be a setting to keep it bright that I'm not aware of. My builder installed it too close to my frige, so the frige needs to be closed to open the Microwave, but all else is great!
When we built our home 2 1/2 years ago we chose Bosch appliances for our kitchen because it was a higher end brand and had high hopes for its performance. Unfortunately just after 2 1/2 years the hinges on this built in microwave convection oven broke and the warranty is only good for one year. Also it is extremely difficult to clean because of the heating element at the top of the oven. I wish it was removable because food splatters get stuck up there and it is extremely difficult to clean in between the heating element and the top of the microwave.
We recently had this model installed and already had to call for service because of the dim lights on the control panel. That's when I learned that the dim lights are a factory setting and can't be changed. The same is true of the chimes that you can barely hear when the timer is complete. Had I known of these problems I would not have purchased this microwave. Also, food takes longer to heat than in our countertop model that was also 950 watts.
After 22 months the microwave broke. Of course this was 10 months outside the 1 year warranty. Needed to replace the magnetron which with service call and part replacement would have been close to have the cost of a new microwave. Can't believe such an expensive appliance lasted less than 2 years.
[This review was collected as part of a promotion.] The microwave unit works wonderfully. The only tiny grip I have is the fact I cannot get the clock to stay on bright...so if I glance at it I cannot tell what time it is. I reset it but it only stays on for a bit of time and goes dull again.
[This review was collected as part of a promotion.] The microwave has many features that give it this rating. Love the sensor reheat, softens butter with out melting and heats food evenly.