Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
2
Sparky
on August 25, 2020
Posted by: Ttacy
3.5 years old only owned it for 3 and I can't use it! Sparking almost to flames when certain food items are cooked. No no metal is near. Popcorn, hot dogs are just a couple of items. You never know when you place something inside what is going to happen. It's a wait and see. Afraid it will catch on fire! Extremely disappointed.
Response from bosch-home.comBy CJ, CS, August 27, 2020
Hi Ttacy, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. This is not indicative of the brand, and a member of our team will be reaching out requesting additional information to see how we might help.
Purchased this microwave sight unseen. Recently installed along with matching oven and 800 series refrigerator and cooktop. From day one dim display on microwave/ light in display completely went out. Contacted Bosch, display panel replaced and light is still dim in comparison with oven. Waiting to see if it lasts.... also super disappointed with the opening of microwave, difficult to reach into and definitely more difficult to clean inside. If problem continues will look into getting a replacement ( different style perhaps??).
Response from bosch-home.comBy CJ, CS, August 19, 2020
Hi SueLee, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. This is not indicative of the brand, and a member of our team will be reaching out requesting additional information to see how we might help.
[This review was collected as part of a promotion.] I really like the oven-door syle pull down door rather than the swing door of other microwaves. I has good capacity and lots of smart functions to simplify cooking.
[This review was collected as part of a promotion.] we have slowely been replacing all our appliances with bosch. we have truely been happy with everything. form/function/quality all marks are hit. so, what is the one flaw? The clock, really that's it, the clock of all things. It has been set to dim after a few seconds/minutes to a level so low that it is unreadable. we have changed the clock brightness setting to max but it still auto dims and i know i can just swivel my head and look at another clock, but that would through off my whole routine lol. so if anyone from bosch is reading. help an old dog that can't learn new tricks by fixing the clock... but i guess that won't do me any good.. how about you give me an updated mainboard and a tech to swap it out and we'll call it even. I'll even give you that last star!
[This review was collected as part of a promotion.] Just installed this product. Looks great, have other Bosch products ( which I love)... very dim/ no light on in display panel . Awaiting a service call... ugh! Hope to fix this problem ( apparently I'm not alone!). A bit disappointed.
[This review was collected as part of a promotion.] I have been very impressed with this microwave. It is easy to use. I have used the sensor settings and have been impressed how well they work. I wish the oven game in black stainless to match my other appliances but it still looks great with them.