Customer reviews from bosch-home.com
Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Average customer rating
3.8 out of 5
3.8
(245 Reviews)
Open Ratings Snapshot
Rating breakdown 245 reviews
5 Stars
117
4 Stars
47
3 Stars
25
2 Stars
19
1 Star
37
71%of customers recommend this product. 
(
108 out of 153
)
Best Buy Privacy Policy
Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
2 out of 5
2
Sparky
on August 25, 2020
Posted by: Ttacy
3.5 years old only owned it for 3 and I can't use it! Sparking almost to flames when certain food items are cooked. No no metal is near. Popcorn, hot dogs are just a couple of items. You never know when you place something inside what is going to happen. It's a wait and see. Afraid it will catch on fire! Extremely disappointed.
Response from bosch-home.comBy CJ, CS, August 27, 2020
Hi Ttacy, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. This is not indicative of the brand, and a member of our team will be reaching out requesting additional information to see how we might help.
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Jim Knudson
on August 25, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] outstanding microwave, the best one we have used
Written by a customer while visiting bosch-home.com
Customer Rating
3 out of 5
3
So far disappointed!
on August 17, 2020
Posted by: SueLee
Purchased this microwave sight unseen. Recently installed along with matching oven and 800 series refrigerator and cooktop. From day one dim display on microwave/ light in display completely went out. Contacted Bosch, display panel replaced and light is still dim in comparison with oven. Waiting to see if it lasts.... also super disappointed with the opening of microwave, difficult to reach into and definitely more difficult to clean inside. If problem continues will look into getting a replacement ( different style perhaps??).
Response from bosch-home.comBy CJ, CS, August 19, 2020
Hi SueLee, thanks for your review. We apologize this has been your experience and appreciate you bringing it to our attention. This is not indicative of the brand, and a member of our team will be reaching out requesting additional information to see how we might help.
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Sleek and Clean
on August 15, 2020
Posted by: Sleek and Clean
[This review was collected as part of a promotion.] Quite and efficient. No complaints
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Attractive and Functional
on July 31, 2020
Posted by: WillBetYou
[This review was collected as part of a promotion.] I really like the oven-door syle pull down door rather than the swing door of other microwaves. I has good capacity and lots of smart functions to simplify cooking.
Written by a customer while visiting bosch-home.com
Customer Rating
4 out of 5
4
picking a nit! really it's the only thing i hate!
on July 24, 2020
Posted by: jleyva
[This review was collected as part of a promotion.] we have slowely been replacing all our appliances with bosch. we have truely been happy with everything. form/function/quality all marks are hit. so, what is the one flaw? The clock, really that's it, the clock of all things. It has been set to dim after a few seconds/minutes to a level so low that it is unreadable. we have changed the clock brightness setting to max but it still auto dims and i know i can just swivel my head and look at another clock, but that would through off my whole routine lol. so if anyone from bosch is reading. help an old dog that can't learn new tricks by fixing the clock... but i guess that won't do me any good.. how about you give me an updated mainboard and a tech to swap it out and we'll call it even. I'll even give you that last star!
Written by a customer while visiting bosch-home.com
Customer Rating
3 out of 5
3
Display panel issue
on July 23, 2020
Posted by: Sueblee
[This review was collected as part of a promotion.] Just installed this product. Looks great, have other Bosch products ( which I love)... very dim/ no light on in display panel . Awaiting a service call... ugh! Hope to fix this problem ( apparently I'm not alone!). A bit disappointed.
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Microwave Oven
on July 8, 2020
Posted by: Aleen
[This review was collected as part of a promotion.] I have been very impressed with this microwave. It is easy to use. I have used the sensor settings and have been impressed how well they work. I wish the oven game in black stainless to match my other appliances but it still looks great with them.
Written by a customer while visiting bosch-home.com
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