Customer reviews from bosch-home.com
Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Average customer rating
3.9
(205 Reviews)
Rating breakdown 205 reviews
5 Stars
100
4 Stars
42
3 Stars
22
2 Stars
16
1 Star
25
72%of customers recommend this product.
(
91 out of
126)
Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
4
Wall Micro
on April 15, 2024
Posted by: Micro
[This review was collected as part of a promotion.] I love my new Bosch Wall Microwave oven. I love the space. Really thought out well. The only thing I do not love is this stainless is not smudgeproof. Its hard to clean and make look nice.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
exceptional
on July 2, 2024
Posted by: Sophie
[This review was collected as part of a promotion.] super quiet, easy to use and beautiful
Written by a customer while visiting bosch-home.com
Customer Rating
2
Pull down door is a nightmare
on July 18, 2024
Posted by: Microwave is horrible
We purchased all Bosch appliances for our new construction. The nightmare has been with this microwave! I am 5'9, and I avoid using this almost daily. It is impossible to get any liquid out without scalding yourself. Whoever thought that the pull down door was a good option obviously does not use the microwave often. I have to use a step stool to be able to clean the microwave. For the love of safety, Bosch do better and mention this in the installment guide. No I am left with either a microwave I do not use or redoing an entire cabinet that will cost more than the microwave!! Never again will I buy Bosch or recommend their products. Poor craftsmanship and money down the drain.
No, I would not recommend this to a friend.
Response from bosch-home.comBy Bosch Home US, July 19, 2024
Hi Microwave, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. If you have any questions or concerns about the proper installation for this unit, please contact Bosch Customer Care at 1-800-944-2904. We are here to assist you and address any product questions you may have. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
2
Looks nice but does not work
on August 8, 2024
Posted by: Chao
[This review was collected as part of a promotion.] The appliance does not turn on. I thought Bosch is a good brand but it is very disappointed. I bought it for new kitchen last year and after installation this year it does not turn on. The service is expensive.
Response from bosch-home.comBy CM, CS, August 9, 2024
Hi Chao, we apologize this has been your experience, and we appreciate you bringing it to our attention. If service is needed, please click this link for authorized service in your area: https://bit.ly/3fACuUW. If you have additional questions, please call our Customer Support at 800-944-2904 for real-time assistance. We hope this information helps, and thank you for choosing Bosch.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Very pleased
on August 17, 2024
Posted by: Susan in VA
[This review was collected as part of a promotion.] I researched extensively before deciding on all Bosch appliances for our new house. I was hesitant about the microwave because of some reviews, but we are very happy with the look and performance.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Wall built in microwave
on August 29, 2024
Posted by: Carly
[This review was collected as part of a promotion.] We love the look and ease of using the Bosch microwave. The plus 30 seconds button is a great feature as is the oversized turntable which allows for platters and larger casserole dishes. Our previous microwave was slightly smaller but had a higher power 1100 W versus 950W on this one. We are finding it an adjustment to figure out how much time is needed to cook or reheat items and even using the three popcorn settings, none has cooked the microwave popcorn fully even when matched with the correct size of the package.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
multiple repairs now lying dead
on November 27, 2024
Posted by: sailor
[This review was collected as part of a promotion.] Bout it 5-6 years ago. Repaired it twice, andit broke again during the pandemic so now we have resorted to a countertop and have left this broken unit as it is. After a 100K kitchen upgrade. Gee thanks Bosch! Least you could do is pull this abomination from the markert and replace it with somemething a bit more relable?
Response from bosch-home.comBy TM, CS, November 29, 2024
Hi sailor, thanks for your review. We apologize for the difficulties you are experiencing with your microwave and for any inconvenience. Our team understands how disappointing out-of-warranty repairs can be and we have forwarded your feedback to the appropriate team as we strive to continuously improve our products. Your input is invaluable in this process, and we appreciate you reaching out. If you have any questions regarding service, please contact our Customer Support team by calling 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
4
built in microwave oven
on December 7, 2024
Posted by: rdm736
this is the second unit, first one lasted 10 years - circut board died, to expensive to replace, not the best
Written by a customer while visiting bosch-home.com