Customer reviews from bosch-home.com
Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Average customer rating
3.8
(241 Reviews)
Rating breakdown 241 reviews
5 Stars
115
4 Stars
46
3 Stars
25
2 Stars
18
1 Star
37
71%of customers recommend this product.
(
106 out of
150)
Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
3
Advanced Features seem like a gimmick
on February 23, 2021
Posted by: Zach
[This review was collected as part of a promotion.] Overall the microwave is fine but a lot of the advanced features seem like gimmicks and don't really work. For example, the "sensor reheat" will make the cheese on your piece of pizza boil. Not exactly the ideal temperature to eat if you like to keep your taste buds.
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, February 24, 2021
Hello Zach, thank you for sharing your review and experience with your microwave. We're sorry to hear of your disappointment. We will be sure to share this information with our product team for future improvement. Please feel free to reach out to us if you would like to discuss service options at 800-944-2904 or email us at BoschCare@bshg.com. If you email us, please include details of your issue and your contact information so we can follow up.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great microwave
on February 17, 2021
Posted by: Mabel
[This review was collected as part of a promotion.] Great product
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Microwave
on February 9, 2021
Posted by: Nancy
numbers are small and difficult to see. The clock is almost impossible to see and the the timer is so quiet that unless you are right next to it you don't know when your food is done.
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, February 12, 2021
Hi Nancy, thank you for your review and we're sorry to hear of your disappointment. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904 or email our team at BoschCare@bshg.com.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Microwave Control Panel Dim
on February 8, 2021
Posted by: Microwave Control Panel
The control panel was replaced because it was dark and barely visible at best if you stood right in front of panel to operate. The control panel was replaced and viewing is better, but is not as visible as the oven panel light. If the kitchen is bright during the day, it is much harder to view.
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, February 12, 2021
Dear Valued Bosch Customer, thank you for your review and we're sorry to hear of your disappointment. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904 or email our team at BoschCare@bshg.com.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Beautiful microwave
on February 1, 2021
Posted by: Pinadancequeen
[This review was collected as part of a promotion.] This eye level microwave is compact and a pleasure to use!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Quiet and Easy to Use
on January 29, 2021
Posted by: Judy
[This review was collected as part of a promotion.] I just received this new microwave and found that it is much quieter than the previous one. The controls are also intuitive and easy to use. I like the features they have added like "melt" and setting power levvel is easy.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great Microwave
on January 29, 2021
Posted by: imac51
[This review was collected as part of a promotion.] I love that it is easy to use. The fold down door is a plus for me. It is very quiet when is use. I love it.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Disappointing
on January 25, 2021
Posted by: Alma
We moved into a house with a newly remodeled kitchen. We were excited about having Bosch appliances as we had heard good things about them. One month after moving in, the microwave (only 13 months old, and only in use for approx 6 months) started sparking. Our home warranty covered the repair cost to install a new capacitor. A year later the microwave started sparking again and we contacted a Bosch certified repair person. This time the magnatron, diode and capacitor again need to be replaced. This repair costs approximately half of what the microwave is worth. In addition, the display screen is not working properly as it is very difficult to read. Super disappointing as we either have to fix it or replace the unit.
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, January 29, 2021
Hi Alma, thank you for your review and we're very sorry to hear of your experience. We value your feedback and we will be sure to forward this to the appropriate parties. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904 or email our team at BoschCare@bshg.com.
Written by a customer while visiting bosch-home.com