Customer reviews from bosch-home.com
Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Average customer rating
3.8
(245 Reviews)
Rating breakdown 245 reviews
5 Stars
117
4 Stars
47
3 Stars
25
2 Stars
19
1 Star
37
71%of customers recommend this product.
(
108 out of
153)
Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
1
Brand new microwave
on December 13, 2021
Posted by: Microwave
Also hasn't worked since closing in my new house.
Response from bosch-home.comBy CM, CS, December 16, 2021
Hi Microwave, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your microwave. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Clock light
on December 13, 2021
Posted by: Vincent
[This review was collected as part of a promotion.] Not sure why the clock light on the panel goes dim after setting?
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
2
Mediocre performer
on November 26, 2021
Posted by: CARY
[This review was collected as part of a promotion.] This unit is disappointing given the price for the following reasons:
1. The display panel is almost invisible even at the brightest setting. When contacted support, we were told that it was designed so to conseve power.
2. There are a lot of spots in the heating compartment where microwave coverage is not there. Food does not heat evenly through out the compartment, inspite of the turntable.
3. Worst problem of all for this built in model is that the door opens down and comes between the user and the oven. It is hard to reach inside the oven to place dishes or for cleaning. The problem could have been easily avoided if the door swung open to either left or right (or reversible).
1. The display panel is almost invisible even at the brightest setting. When contacted support, we were told that it was designed so to conseve power.
2. There are a lot of spots in the heating compartment where microwave coverage is not there. Food does not heat evenly through out the compartment, inspite of the turntable.
3. Worst problem of all for this built in model is that the door opens down and comes between the user and the oven. It is hard to reach inside the oven to place dishes or for cleaning. The problem could have been easily avoided if the door swung open to either left or right (or reversible).
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, November 29, 2021
Hi CARY, thank you for your review and we're sorry to hear of your disappointment with your microwave. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Fuse Keeps Burning Out
on November 4, 2021
Posted by: Robyn
The fuse where the microwave connects to the oven has burned out twice since we have had this microwave (less than 3 years). It is very complicated to change out the fuse. You have to pull the microwave completely out and then replace the fuse in the oven, then reconnect the microwave then slide the unit back in. I appreciate that the problem is inexpensive but I think there is a flaw when a microwave fuse has burned out this often.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, November 5, 2021
Hi Robyn, we're sorry to hear this has been your experience and appreciate you bringing it to our attention. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Absolute garbage
on November 2, 2021
Posted by: Darci
We upgraded to Bosch appliances with the purchase of our new home in 2020. In 14 mos our dishwasher stopped working properly, now at 22 mos our Microvave built in oven has malfunctioned. What a joke!
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, November 3, 2021
Hi Darci, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your microwave. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Disappointed with Standard Features
on October 29, 2021
Posted by: ErnieSalmi
It heats and cooks as expected.
The 'Done' ding volume is much too soft. (The High and Low volume settings are about the same, too low). In addition, the fan contiues to run after the microwave completes and 'dings'. Consequently, it is hard to tell it has stopped.
The microwave is above the Bosch oven, and its' door is hinged on the bottom. So, it is difficult to reach the back of the microwave for cleaning.
Considering the variety of microwaves available this Bosch has poorly implemented standard features, a diappointment.
The 'Done' ding volume is much too soft. (The High and Low volume settings are about the same, too low). In addition, the fan contiues to run after the microwave completes and 'dings'. Consequently, it is hard to tell it has stopped.
The microwave is above the Bosch oven, and its' door is hinged on the bottom. So, it is difficult to reach the back of the microwave for cleaning.
Considering the variety of microwaves available this Bosch has poorly implemented standard features, a diappointment.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, October 29, 2021
Hi ErnieSalmi, thank you for sharing your review and experience with your Bosch microwave. We're sorry to hear of your disappointment. We will be sure to share this information with our product team.
Written by a customer while visiting bosch-home.com
Customer Rating
5
new kitchen appliance set
on October 28, 2021
Posted by: ryanw
[This review was collected as part of a promotion.] Microwave works well, wish it linked its clock to ovens online one.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Love this microwave
on October 18, 2021
Posted by: Wandamade
[This review was collected as part of a promotion.] Not sure if my previous review actually went through, so trying again here. This is my first Bosch microwave oven and it's great. Cooks evenly, easy to use functions display, easy to wipe clean. And no ear-piercing repetitive beeps when cooking is done. Just a gentle pleasant 'deedle-eep' when finished. Much nicer!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com