Customer reviews from bosch-home.com
Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Average customer rating
3.8
(245 Reviews)
Rating breakdown 245 reviews
5 Stars
117
4 Stars
47
3 Stars
25
2 Stars
19
1 Star
37
71%of customers recommend this product.
(
108 out of
153)
Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
1
comment on oven
on March 27, 2022
Posted by: edward a
i would not buy another bosch applicance they are poorly manufactured and serviced
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Bosch Built-in Microwave
on March 27, 2022
Posted by: Linda
Bought all Bosch appliances with our new build last summer for the quality. The microwave functions fine, but I have 2 big complaints.
1) The door should have a side hinge option - it's too hard to get foods in and out above the stove witht he door opening the way it does. It really is a safety issue.
2) The dimming issue drives me nuts. Doesn't matter if you set it to bright, it dims within 30 minutes later. Have had the control panel replaced - made no difference. Was told it's supposed to go to sleep and then wake up when you open the door or press a button - wrong - that doesn't work. The above issues are even more of a problem for my elderly mother-in-law who lives with us. Would not have bought this model had I known what I know now.
1) The door should have a side hinge option - it's too hard to get foods in and out above the stove witht he door opening the way it does. It really is a safety issue.
2) The dimming issue drives me nuts. Doesn't matter if you set it to bright, it dims within 30 minutes later. Have had the control panel replaced - made no difference. Was told it's supposed to go to sleep and then wake up when you open the door or press a button - wrong - that doesn't work. The above issues are even more of a problem for my elderly mother-in-law who lives with us. Would not have bought this model had I known what I know now.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Adequate for what I need
on March 4, 2022
Posted by: Samm
[This review was collected as part of a promotion.] I live in an apartment so I obviously don't get to choose my appliances, but this product was installed in place of a separate microwave and oven. I was nervous at first, but I don't really cook/bake much so this is fine for what I need.
Here's why I'm writing this review: When I switch from using the rack vs the plate, it shouldn't be a two-handed job to remove the rack and find where to set it. It's just four hooks holding the rack so I have to bend down and lift the whole rack before pulling it out. This could've EASILY been made simpler by just doing a tiny suspension rail along the sides so I could slide out the rack - like how you move the racks in every other oven...
It sounds like such a small thing to complain about, but when you have to do it constantly because it's my microwave and my oven, it becomes quite irritating.
Here's why I'm writing this review: When I switch from using the rack vs the plate, it shouldn't be a two-handed job to remove the rack and find where to set it. It's just four hooks holding the rack so I have to bend down and lift the whole rack before pulling it out. This could've EASILY been made simpler by just doing a tiny suspension rail along the sides so I could slide out the rack - like how you move the racks in every other oven...
It sounds like such a small thing to complain about, but when you have to do it constantly because it's my microwave and my oven, it becomes quite irritating.
I would recommend this to a friend!
Response from bosch-home.comBy BE, CS, March 4, 2022
Thank you for sharing your review. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
5
So far so good
on February 26, 2022
Posted by: Masonman
[This review was collected as part of a promotion.] Installed just before holidays and have been satisfied so far
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Solid
on February 25, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] After a lifetime of owning countertop microwaves and using others' vent hood microwaves, THIS is nice. It is more like a legit appliance rather than a countertop appliance like a toaster or toaster oven. It seems very solid.
I love that it exhausts cooking steam during cooking and for a bit of time after it stops. At first I thought the fan sound was the microwave still cooking, since the bell signaling the end of cooking is very, very quiet, but it is removing steam from the interior of the appliance...no more steamy microwave.
One important thing to consider...the door opens like an oven, hinging at the bottom, so think that through if you are mounting it above a built in oven like I did. It's a bit high and I'm a bit short so I have to stand to the side of the open door to put dishes in or take them out...I can't reach over the door and into the microwave from in front of it. It's a bit awkward.
Overall I love it and the first time my SIL used it he said "That microwave isn't joking around!" He's right. It's dead serious.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch microwave
on February 24, 2022
Posted by: Vincent
[This review was collected as part of a promotion.] Good product
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Built in Microwave
on January 10, 2022
Posted by: Vincent
[This review was collected as part of a promotion.] Good product
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Garbage
on January 3, 2022
Posted by: Joe51
Just had this installed in new kitchen only to find out that the panel display is considerably more dim than practical to see and more dim than other Bosch appliances installed beneath. To my surprise when I went online to verify I was changing the settings correctly I found that this is a fairly common issue and that a control panel will need to be replaced. That would have been good to know before we bought it. Certainly would have preferred that Bosch just sell the unit with a functioning control panel. Don't waste your money.
Response from bosch-home.comBy CM, CS, January 5, 2022
Hi Joe51, thank you for sharing your review. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com