Customer reviews from bosch-home.com
Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Average customer rating
3.8
(241 Reviews)
Rating breakdown 241 reviews
5 Stars
115
4 Stars
46
3 Stars
25
2 Stars
18
1 Star
37
71%of customers recommend this product.
(
106 out of
150)
Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
Solid
on February 25, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] After a lifetime of owning countertop microwaves and using others' vent hood microwaves, THIS is nice. It is more like a legit appliance rather than a countertop appliance like a toaster or toaster oven. It seems very solid.
I love that it exhausts cooking steam during cooking and for a bit of time after it stops. At first I thought the fan sound was the microwave still cooking, since the bell signaling the end of cooking is very, very quiet, but it is removing steam from the interior of the appliance...no more steamy microwave.
One important thing to consider...the door opens like an oven, hinging at the bottom, so think that through if you are mounting it above a built in oven like I did. It's a bit high and I'm a bit short so I have to stand to the side of the open door to put dishes in or take them out...I can't reach over the door and into the microwave from in front of it. It's a bit awkward.
Overall I love it and the first time my SIL used it he said "That microwave isn't joking around!" He's right. It's dead serious.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch microwave
on February 24, 2022
Posted by: Vincent
[This review was collected as part of a promotion.] Good product
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Built in Microwave
on January 10, 2022
Posted by: Vincent
[This review was collected as part of a promotion.] Good product
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Garbage
on January 3, 2022
Posted by: Joe51
Just had this installed in new kitchen only to find out that the panel display is considerably more dim than practical to see and more dim than other Bosch appliances installed beneath. To my surprise when I went online to verify I was changing the settings correctly I found that this is a fairly common issue and that a control panel will need to be replaced. That would have been good to know before we bought it. Certainly would have preferred that Bosch just sell the unit with a functioning control panel. Don't waste your money.
Response from bosch-home.comBy CM, CS, January 5, 2022
Hi Joe51, thank you for sharing your review. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
1
Brand new microwave
on December 13, 2021
Posted by: Microwave
Also hasn't worked since closing in my new house.
Response from bosch-home.comBy CM, CS, December 16, 2021
Hi Microwave, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your microwave. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Clock light
on December 13, 2021
Posted by: Vincent
[This review was collected as part of a promotion.] Not sure why the clock light on the panel goes dim after setting?
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
2
Mediocre performer
on November 26, 2021
Posted by: CARY
[This review was collected as part of a promotion.] This unit is disappointing given the price for the following reasons:
1. The display panel is almost invisible even at the brightest setting. When contacted support, we were told that it was designed so to conseve power.
2. There are a lot of spots in the heating compartment where microwave coverage is not there. Food does not heat evenly through out the compartment, inspite of the turntable.
3. Worst problem of all for this built in model is that the door opens down and comes between the user and the oven. It is hard to reach inside the oven to place dishes or for cleaning. The problem could have been easily avoided if the door swung open to either left or right (or reversible).
1. The display panel is almost invisible even at the brightest setting. When contacted support, we were told that it was designed so to conseve power.
2. There are a lot of spots in the heating compartment where microwave coverage is not there. Food does not heat evenly through out the compartment, inspite of the turntable.
3. Worst problem of all for this built in model is that the door opens down and comes between the user and the oven. It is hard to reach inside the oven to place dishes or for cleaning. The problem could have been easily avoided if the door swung open to either left or right (or reversible).
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, November 29, 2021
Hi CARY, thank you for your review and we're sorry to hear of your disappointment with your microwave. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Fuse Keeps Burning Out
on November 4, 2021
Posted by: Robyn
The fuse where the microwave connects to the oven has burned out twice since we have had this microwave (less than 3 years). It is very complicated to change out the fuse. You have to pull the microwave completely out and then replace the fuse in the oven, then reconnect the microwave then slide the unit back in. I appreciate that the problem is inexpensive but I think there is a flaw when a microwave fuse has burned out this often.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, November 5, 2021
Hi Robyn, we're sorry to hear this has been your experience and appreciate you bringing it to our attention. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com