Customer reviews from bosch-home.com
Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave - Stainless Steel
Average customer rating
3.8
(189 Reviews)
Rating breakdown 189 reviews
5 Stars
90
4 Stars
39
3 Stars
20
2 Stars
15
1 Star
25
73%of customers recommend this product.
(
84 out of
115)
Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave - Stainless Steel
Customer Rating
3
Fuse Keeps Burning Out
on November 4, 2021
Posted by: Robyn
The fuse where the microwave connects to the oven has burned out twice since we have had this microwave (less than 3 years). It is very complicated to change out the fuse. You have to pull the microwave completely out and then replace the fuse in the oven, then reconnect the microwave then slide the unit back in. I appreciate that the problem is inexpensive but I think there is a flaw when a microwave fuse has burned out this often.
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, November 5, 2021
Hi Robyn, we're sorry to hear this has been your experience and appreciate you bringing it to our attention. If you have service questions, please feel free to call our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
2
Mediocre performer
on November 26, 2021
Posted by: CARY
[This review was collected as part of a promotion.] This unit is disappointing given the price for the following reasons:
1. The display panel is almost invisible even at the brightest setting. When contacted support, we were told that it was designed so to conseve power.
2. There are a lot of spots in the heating compartment where microwave coverage is not there. Food does not heat evenly through out the compartment, inspite of the turntable.
3. Worst problem of all for this built in model is that the door opens down and comes between the user and the oven. It is hard to reach inside the oven to place dishes or for cleaning. The problem could have been easily avoided if the door swung open to either left or right (or reversible).
1. The display panel is almost invisible even at the brightest setting. When contacted support, we were told that it was designed so to conseve power.
2. There are a lot of spots in the heating compartment where microwave coverage is not there. Food does not heat evenly through out the compartment, inspite of the turntable.
3. Worst problem of all for this built in model is that the door opens down and comes between the user and the oven. It is hard to reach inside the oven to place dishes or for cleaning. The problem could have been easily avoided if the door swung open to either left or right (or reversible).
No, I would not recommend this to a friend.
Response from bosch-home.comBy CM, CS, November 29, 2021
Hi CARY, thank you for your review and we're sorry to hear of your disappointment with your microwave. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Clock light
on December 13, 2021
Posted by: Vincent
[This review was collected as part of a promotion.] Not sure why the clock light on the panel goes dim after setting?
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Built in Microwave
on January 10, 2022
Posted by: Vincent
[This review was collected as part of a promotion.] Good product
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch microwave
on February 24, 2022
Posted by: Vincent
[This review was collected as part of a promotion.] Good product
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Solid
on February 25, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] After a lifetime of owning countertop microwaves and using others' vent hood microwaves, THIS is nice. It is more like a legit appliance rather than a countertop appliance like a toaster or toaster oven. It seems very solid.
I love that it exhausts cooking steam during cooking and for a bit of time after it stops. At first I thought the fan sound was the microwave still cooking, since the bell signaling the end of cooking is very, very quiet, but it is removing steam from the interior of the appliance...no more steamy microwave.
One important thing to consider...the door opens like an oven, hinging at the bottom, so think that through if you are mounting it above a built in oven like I did. It's a bit high and I'm a bit short so I have to stand to the side of the open door to put dishes in or take them out...I can't reach over the door and into the microwave from in front of it. It's a bit awkward.
Overall I love it and the first time my SIL used it he said "That microwave isn't joking around!" He's right. It's dead serious.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
So far so good
on February 26, 2022
Posted by: Masonman
[This review was collected as part of a promotion.] Installed just before holidays and have been satisfied so far
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Adequate for what I need
on March 4, 2022
Posted by: Samm
[This review was collected as part of a promotion.] I live in an apartment so I obviously don't get to choose my appliances, but this product was installed in place of a separate microwave and oven. I was nervous at first, but I don't really cook/bake much so this is fine for what I need.
Here's why I'm writing this review: When I switch from using the rack vs the plate, it shouldn't be a two-handed job to remove the rack and find where to set it. It's just four hooks holding the rack so I have to bend down and lift the whole rack before pulling it out. This could've EASILY been made simpler by just doing a tiny suspension rail along the sides so I could slide out the rack - like how you move the racks in every other oven...
It sounds like such a small thing to complain about, but when you have to do it constantly because it's my microwave and my oven, it becomes quite irritating.
Here's why I'm writing this review: When I switch from using the rack vs the plate, it shouldn't be a two-handed job to remove the rack and find where to set it. It's just four hooks holding the rack so I have to bend down and lift the whole rack before pulling it out. This could've EASILY been made simpler by just doing a tiny suspension rail along the sides so I could slide out the rack - like how you move the racks in every other oven...
It sounds like such a small thing to complain about, but when you have to do it constantly because it's my microwave and my oven, it becomes quite irritating.
I would recommend this to a friend!
Response from bosch-home.comBy BE, CS, March 4, 2022
Thank you for sharing your review. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com