Customer reviews from bosch-home.com
Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Average customer rating
3.8
(241 Reviews)
Rating breakdown 241 reviews
5 Stars
115
4 Stars
46
3 Stars
25
2 Stars
18
1 Star
37
71%of customers recommend this product.
(
106 out of
150)
Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
Wonderful Microwave
on May 23, 2022
Posted by: Beanie
[This review was collected as part of a promotion.] Easy to clean works perfectly and looks great in our kitchen
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Technically challenging
on May 6, 2022
Posted by: Bosch
[This review was collected as part of a promotion.] While this microwave works well with respected touch pad selections, I feel there is a serious design flaw with the fort opening down. Difficult to reach over door to place in or take out food from the microwave. Particularly a problem when placed over a matching wall oven. Another design flaw is the eco LED light mode. Very difficult to see the panel lights, and at certain angles they disappear altogether. This could be solved by brig able to turn off the eco mod. Unfortunately you cannot!
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Fits the Space
on April 27, 2022
Posted by: Lynnie
[This review was collected as part of a promotion.] I needed a specific size microwave oven and this was the only one that fit. I have two complaints: 1) the sound of the timer is too soft to hear and 2) the wattage is under 1000 and many of the foods I want to heat or cook require or request you use a microwave with over 1000 w. Some go as far as to say in their instructions "Do not cook in a microwave under 1000 w. Well, I just cook it longer and hope for the best. Otherwise it works just fine and the Bosch Customer Service was marvelous.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TM, CS, April 28, 2022
Hi Lynnie, Thank you for your review. We value your feedback as it allows us to improve our products. We will send your comments to our microwave design team for further review. If you have any questions please call our 24/7 customer support at 800-944-2904. Thanks again.
Written by a customer while visiting bosch-home.com
Customer Rating
4
As advertised
on April 7, 2022
Posted by: KPR18
[This review was collected as part of a promotion.] We don't do much cooking in our microwave and use it primarily for reheating. Definitely have to put items in for more time and at a higher power to achieve desired results. The display is very dim when not being used. You cannot even see the clock unless you are standing directly in front of it. I had read this before I bought the microwave, but it is disappointing nevertheless.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
comment on oven
on March 27, 2022
Posted by: edward a
i would not buy another bosch applicance they are poorly manufactured and serviced
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Bosch Built-in Microwave
on March 27, 2022
Posted by: Linda
Bought all Bosch appliances with our new build last summer for the quality. The microwave functions fine, but I have 2 big complaints.
1) The door should have a side hinge option - it's too hard to get foods in and out above the stove witht he door opening the way it does. It really is a safety issue.
2) The dimming issue drives me nuts. Doesn't matter if you set it to bright, it dims within 30 minutes later. Have had the control panel replaced - made no difference. Was told it's supposed to go to sleep and then wake up when you open the door or press a button - wrong - that doesn't work. The above issues are even more of a problem for my elderly mother-in-law who lives with us. Would not have bought this model had I known what I know now.
1) The door should have a side hinge option - it's too hard to get foods in and out above the stove witht he door opening the way it does. It really is a safety issue.
2) The dimming issue drives me nuts. Doesn't matter if you set it to bright, it dims within 30 minutes later. Have had the control panel replaced - made no difference. Was told it's supposed to go to sleep and then wake up when you open the door or press a button - wrong - that doesn't work. The above issues are even more of a problem for my elderly mother-in-law who lives with us. Would not have bought this model had I known what I know now.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Adequate for what I need
on March 4, 2022
Posted by: Samm
[This review was collected as part of a promotion.] I live in an apartment so I obviously don't get to choose my appliances, but this product was installed in place of a separate microwave and oven. I was nervous at first, but I don't really cook/bake much so this is fine for what I need.
Here's why I'm writing this review: When I switch from using the rack vs the plate, it shouldn't be a two-handed job to remove the rack and find where to set it. It's just four hooks holding the rack so I have to bend down and lift the whole rack before pulling it out. This could've EASILY been made simpler by just doing a tiny suspension rail along the sides so I could slide out the rack - like how you move the racks in every other oven...
It sounds like such a small thing to complain about, but when you have to do it constantly because it's my microwave and my oven, it becomes quite irritating.
Here's why I'm writing this review: When I switch from using the rack vs the plate, it shouldn't be a two-handed job to remove the rack and find where to set it. It's just four hooks holding the rack so I have to bend down and lift the whole rack before pulling it out. This could've EASILY been made simpler by just doing a tiny suspension rail along the sides so I could slide out the rack - like how you move the racks in every other oven...
It sounds like such a small thing to complain about, but when you have to do it constantly because it's my microwave and my oven, it becomes quite irritating.
I would recommend this to a friend!
Response from bosch-home.comBy BE, CS, March 4, 2022
Thank you for sharing your review. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
5
So far so good
on February 26, 2022
Posted by: Masonman
[This review was collected as part of a promotion.] Installed just before holidays and have been satisfied so far
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com