Customer reviews from bosch-home.com
Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Average customer rating
3.8
(245 Reviews)
Rating breakdown 245 reviews
5 Stars
117
4 Stars
47
3 Stars
25
2 Stars
19
1 Star
37
71%of customers recommend this product.
(
108 out of
153)
Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
Easy to use
on December 8, 2022
Posted by: Mike C
[This review was collected as part of a promotion.] Great design with terrific features!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
2
Good but many issues
on November 30, 2022
Posted by: CJDynamic
This is a good unit when it's working, but it is prone to blowing fuses easily and requiring the door switches to be replaced often. This can get expensive without a warranty. Disappointed in this product but when it's working works well.
Response from bosch-home.comBy CM, CS, December 1, 2022
Hi CJDynamic, thanks for bringing this to our attention and we’re sorry to hear you’ve been experiencing issues with your microwave. We have added a link to our service locater here: https://www.bosch-home.com/us/owner-support/repair-service. If you have service questions, please feel free to call our customer service team at 800-944-2904.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Overall working so far.
on November 22, 2022
Posted by: Mike
Even though heating food is sometimes uneven over dish, we are satisfied with the product.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Microwave
on November 17, 2022
Posted by: Lana
[This review was collected as part of a promotion.] Needs a pause button. Quiet.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Extremely Poor Design
on October 31, 2022
Posted by: darosenberg
(This review was collected as part of a promotion.) We completed a new build in November of 2021 and purchased a Bosch dishwasher, induction cooktop, wall oven and microwave for our new kitchen. We would rate all of the items purchased 5 stars except for the microwave. This microwave does not live up to Bosch's reputation for well-thought out and designed appliances. The door opens down, instead of to the side. This is extremely awkward, given that the bottom of the microwave 48 inches off the floor. Additionally, the manual says the display brightness has 3 settings, but we can only get the display to get to a two, as the brightest. When not in use, the display is not readable. This is not mentioned in the manual, as normal operating status, but customer service maintains that the microwave is meant to go into sleep mode. This happens when the timer is in use, so it is clearly a design problem. Please read all of the other reviews prior to making a purchase of this product. I wish I had.
Written by a customer while visiting bosch-home.com
Customer Rating
1
More Problems
on October 25, 2022
Posted by: Frustrated in Ottawa
I have an older model HMC80251UC, which is very similar. We have had both the dimming control panel problem and now the door hinges have failed. The microwave is about 5 years old. We recently replaced the control panel to deal with the dimming problem, which bosch replaced free of charge after we complained about this well-known problem. Now the hinges. We are told that we must purchase a brand new door. For a company that appears to pride itself on product quality, this is very disappointing. The problem is that because this is an integrated unit with a conventional oven, it is hard to replace with another brand. I wonder what Robert Bosch would think. I will be writing to the CEO Dale Elliot to express my disappointment in the quality of this microwave product.
No, I would not recommend this to a friend.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Unique Microwave
on October 18, 2022
Posted by: Bomber
[This review was collected as part of a promotion.] This is a good product. Different than most microwaves since the door opens down (similar to an oven). It has a great look as well because it looks just like an oven. Only flaw is defrost options. I wish I could just defrost by selecting a time and or weight but instead I have to choose chicken, beef, etc. Sometimes I'm defrosting items that don't match up with the options.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Best microwave I have owned
on October 14, 2022
Posted by: Bren
[This review was collected as part of a promotion.] Easy to use and has so many helpful settings. We love it!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com