Customer reviews from bosch-home.com
Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave - Stainless Steel
Average customer rating
3.8
(189 Reviews)
Rating breakdown 189 reviews
5 Stars
90
4 Stars
39
3 Stars
20
2 Stars
15
1 Star
25
73%of customers recommend this product.
(
84 out of
115)
Customer Reviews for Bosch - 500 Series 1.6 Cu. Ft. Built-In Microwave - Stainless Steel
Customer Rating
3
Microwave Control Panel Dim
on February 8, 2021
Posted by: Microwave Control Panel
The control panel was replaced because it was dark and barely visible at best if you stood right in front of panel to operate. The control panel was replaced and viewing is better, but is not as visible as the oven panel light. If the kitchen is bright during the day, it is much harder to view.
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, February 12, 2021
Dear Valued Bosch Customer, thank you for your review and we're sorry to hear of your disappointment. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904 or email our team at BoschCare@bshg.com.
Written by a customer while visiting bosch-home.com
Customer Rating
3
Microwave
on February 9, 2021
Posted by: Nancy
numbers are small and difficult to see. The clock is almost impossible to see and the the timer is so quiet that unless you are right next to it you don't know when your food is done.
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, February 12, 2021
Hi Nancy, thank you for your review and we're sorry to hear of your disappointment. We value your feedback and we will be sure to forward this to our product team. If you have any questions regarding service, please contact our 24/7 customer service team at 800-944-2904 or email our team at BoschCare@bshg.com.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great microwave
on February 17, 2021
Posted by: Mabel
[This review was collected as part of a promotion.] Great product
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3
Advanced Features seem like a gimmick
on February 23, 2021
Posted by: Zach
[This review was collected as part of a promotion.] Overall the microwave is fine but a lot of the advanced features seem like gimmicks and don't really work. For example, the "sensor reheat" will make the cheese on your piece of pizza boil. Not exactly the ideal temperature to eat if you like to keep your taste buds.
No, I would not recommend this to a friend.
Response from bosch-home.comBy KR, CS, February 24, 2021
Hello Zach, thank you for sharing your review and experience with your microwave. We're sorry to hear of your disappointment. We will be sure to share this information with our product team for future improvement. Please feel free to reach out to us if you would like to discuss service options at 800-944-2904 or email us at BoschCare@bshg.com. If you email us, please include details of your issue and your contact information so we can follow up.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Bosch Built-in Microwave
on February 24, 2021
Posted by: panuli
[This review was collected as part of a promotion.] This microwave is high quality and operates well. The touch pad is easy to understand. Our microwave is installed above the countertop relatively high: the controls are difficult to reach for shorter persons. Having controls on one side instead of above the door would improve this.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Control Panel
on March 5, 2021
Posted by: Screen Red Bars Image
Control Panel was replaced due to low visibility. The image is better, but is still very light in comparision to the image displayed on the Bosch Built-in Oven that is located right below the Bosch Microwave. The Microwave functions on cooking levels, but I have had on 3 occasions bright red bars under the time appear during cooking. Once cooking ceases the bars can be seen as dark images for a few hours and then fade. I had repair in again, but repair tech could not get the Microwave to recreate the issue. I showed technician a picture of the bars after the end of the cooking cycle. He said it was hard to see the bars at the time he was viewing. For this review, I toned down the graphic levels so for better viewing. I did not think to do that while tech was here. He said he would note issue in case the issue became frequent. He said the unit was functioning for now and we agreed that if it continued and was frequent that I would contact Bosch.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Best Microwave I’ve had!
on March 30, 2021
Posted by: Kate
[This review was collected as part of a promotion.] I have had many microwaves prior to this Bosch. By far, it is the best! It is versatile and easy to use. I would recommend it to anyone looking for a great microwave.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Microwave review
on April 9, 2021
Posted by: Christine Koppang
I love the microwave, but the panel characters are very dim and barely visible except for right after I run the microwave. Apparently this is a known panel defect but they are still selling/shipping customers microwaves with the defective panel. Disappointing for a Bosch product.
Written by a customer while visiting bosch-home.com