Customer reviews from Sun Beam
Sunbeam - Heritage Series Stand Mixer
Average customer rating
3.6
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
71
4 Stars
38
3 Stars
21
2 Stars
9
1 Star
36
71%of customers recommend this product.
(
114 out of
161)
Customer Reviews for Sunbeam - Heritage Series Stand Mixer
Posted by: Chilepiemom
from Houston, TX, United States
Gender:Female
Level of expertise:Advanced
Verified Purchase:Yes
As we all know, the holidays negates much baking, more than any other time of the year. In time for all the baking I purchased a new Sunbeam Heritage Series Mixer and was quite pleased with it's performance and the price. It does all that the higher priced mixers do and is more economical. I'm very pleased.
I would recommend this to a friend!
Response from Sun BeamBy Sunbeam, Customer Service, April 4, 2018
I'm glad to hear that the mixer performed well for you during your busy holiday baking. Making baked goods from scratch is easier with a mixer that you enjoy. I hope you keep on mixing things up!
Written by a customer while visiting Sun Beam
Posted by: Snowie1972
from Wisconsin, United States
Gender:Female
Level of expertise:Intermediate
Verified Purchase:Yes
Frankly, I expected a little more out of this item. I thought the base spun on its own but it doesn't. You have to manually turn it sometimes.
Going to look into getting the Kitchenaide brand.
Going to look into getting the Kitchenaide brand.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Service, January 8, 2018
We are sorry to hear this. We are happy to have you in the Sunbeam family and hope to have you back in the near future.
Written by a customer while visiting Sun Beam
Customer Rating
4
Heritage Stand Mixer
on December 29, 2017
Posted by: zakster
from Buchanan, VA
Gender:Female
Level of expertise:Intermediate
I had an old Mixmaster that lasted over 70 years but finally died. The new one does well with thick batter, and hums along. The only thing I would like better is to have a heavier mixing bowl as the stainless seems too light and moves up and down during mixing and scraping.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
1
Disappointed
on December 27, 2017
Posted by: dkeez386
from Boswell, PA
Gender:Female
Level of expertise:Intermediate
I bought this mixer at the beginning of 2017. It is just me and my husband living at home so I don't have alot of opportunity to use it. I have used it less than 6 times when I went to use it to mash potatoes on Christmas day. I already had sour cream, butter, and broth added to the potatoes. I started slow and turned the mixer up. Then it stopped. It is completely fried. This was no heavy duty mix job. What a waste of my money. Now I'm in the market for another mixer.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Service, January 8, 2018
We have high expectations for our products here at Sunbeam, and would like the opportunity to change your experience with your mixer. Please contact our Customer Care Team at (800) 458-8407, so that we can resolve this issue for you. We look forward to assisting you, and are available Monday-Friday, 9am-6pm Eastern.
Written by a customer while visiting Sun Beam
Posted by: swedesand
from central MN
Gender:Female
Level of expertise:Advanced
Verified Purchase:Yes
This is for my mom who loves to bake. She had gotten a Kitchen Aide a few years ago but was not happy because she couldn't scrape the bowl while it was running. So, now she can! I really can't rate the machine as it is new. So far, so good.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Posted by: mmboland
from Missoula County, MT, United States
Gender:Female
Level of expertise:Intermediate
Verified Purchase:Yes
[This review was collected as part of a promotion.] Would have preferred a bigger bowl and a powered turn table
I would recommend this to a friend!
Written by a customer while visiting Sun Beam
Customer Rating
1
Totally Disappointed!!!
on December 17, 2017
Posted by: Maura
Gender:Female
Level of expertise:Intermediate
I wish I could rate this a 0!! My mom owned her Sunbeam mixer for over 40 years and used it often. First time using my new Heritage Stand mixer for Christmas cookies and am so disappointed in both the quality and performance. The bowl wobbles and needs to be held in place during the addition of dry ingredients. I will be using a hand mixer for the rest of my holiday baking this year.
No, I would not recommend this to a friend.
Response from Sun BeamBy Sunbeam, Customer Service, January 8, 2018
Thank you for taking the time out to write a review, we appreciate your feedback. We pride ourselves in the quality of our products and we will share your comments with our development team, as we use them to help us improve upon and upgrade our products.
Written by a customer while visiting Sun Beam
Posted by: Linlee
from Dowagiac, MI
Gender:Female
Level of expertise:Advanced
Verified Purchase:Yes
My mother-in-law and I together looked for a mixer for her. She loved the color when she saw it online. HOWEVER, when she opened the box, I thought she was going to have a heart attack-she was so shocked to see such a bright orange. She was
adamant that I return the mixer and said she would like white instead. Only when I promised to do what she asked did she calm down. She was a bit upset with me even tho I only ordered what she wanted, I'll be glad when she realizes I was only trying to help.
adamant that I return the mixer and said she would like white instead. Only when I promised to do what she asked did she calm down. She was a bit upset with me even tho I only ordered what she wanted, I'll be glad when she realizes I was only trying to help.
I would recommend this to a friend!
Written by a customer while visiting Sun Beam