Customer reviews from Sun Beam
Sunbeam - Heritage Series Stand Mixer
Average customer rating
3.6
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
71
4 Stars
38
3 Stars
21
2 Stars
9
1 Star
36
71%of customers recommend this product.
(
114 out of
161)
Customer Reviews for Sunbeam - Heritage Series Stand Mixer
Customer Rating
3
The mixer is fine, but can't find accessories.
on December 9, 2018
Posted by: Mess
from Pgh, PA
Gender:Female
Level of expertise:Intermediate
My mother has this mixer, we bought for her as a gift, at her request. But, she now wants a whisk and paddle, but cannot find any that are compatible with this model #. The model # is FPSBSM21MK. I have been searching on the Sunbeam site and multiple replacement part sites.
I would recommend this to a friend!
Response from Sun BeamBy Sunbeam, Consumer Care, October 3, 2019
We highly appreciate your feedback on our mixer. Sunbeam has been producing quality household appliances that exceed expectations, and your feedback will help us improve our products and services. You can also try checking our retailers to see if they have the replacement part you are looking for since it is not available on our end. If there's anything we can do to assist you, please don't hesitate to contact us at 1-(800) 892-7684. We're here for you Monday-Friday, 9am-6pm EST.
Written by a customer while visiting Sun Beam
Posted by: Gary50
from Mascotte, Florida
Gender:Male
Level of expertise:Advanced
Verified Purchase:Yes
Ordered this mixer for my wife she says she loves it her other sunbeam mixer she's had for years stripped some gears now she has a new one and her smaller bowl works with the new one. She gave it a good workout for Thanksgiving now Christmas is coming so it will be tested once again 2 thumbs up from this family
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 22, 2021
Thank you for leaving such a nice review. We are glad that your wife loved our Sunbeam Heritage Series® Stand Mixer. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Posted by: CeCe1963z
from Oklahoma City, OK
Gender:Female
Level of expertise:Advanced
Verified Purchase:Yes
I love my new mixer. I had been without a stand mixer for 2 yrs. and I had been shopping for a new one for awhile. I am very pleased that I chose this one. I used it for Thanksgiving, fixing cakes, frostings and even for whipping my deviled egg filling, (I had never done that before, it came out perfect)! Very satisfied with the quality of the beaters, the bowl and the mixer. Thank you!!!
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care Department, March 10, 2021
Thank you for leaving such a nice review about our stand mixer. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting Sun Beam
Posted by: Jabba
from Springville, Utah
Gender:Male
Level of expertise:Intermediate
Verified Purchase:Yes
Had a Kitchenade mixer for a few years, like it but wife can’t move it around. She loves this one and I love this color! Score!
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 29, 2021
We are glad to hear that you loved the color of our Sunbeam Heritage Series® Stand Mixer. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Customer Rating
4
Long lasting quality, amazing results!
on November 8, 2018
Posted by: NikiG
from South Windsor, CT
Gender:Female
Level of expertise:Intermediate
I've had my mixer for about 4 years now and have made dozens upon dozens of cookies, cupcakes, cakes, mashed potatoes...you name it, I've made it. My only wish is that it had a whip attachment for egg whites as I'm using the bowl from this machine and a hand mixer to whip egg whites then moving it back to the stand mixer for adding ingredients for French Meringues. Other than that it's a fabulous machine with lots of power! I'm tempted to get a KitchenAid as a second mixer for the intricate recipes but I love this machine so much with all the features like the tilt head, 2 beaters, swivel bowl and 12 speeds. It just can't be beat for features and price.
I would recommend this to a friend!
Response from Sun BeamBy Consumer Care , January 29, 2021
We are glad to hear a nice feedback about our Sunbeam Heritage Series® Stand Mixer from one of our valued consumers like you! We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Sunbeam!
Written by a customer while visiting Sun Beam
Posted by: TBlock
from Maryland
Gender:Male
Level of expertise:Intermediate
Verified Purchase:Yes
I brought this product and thought the mixing bowl that I had from another mixer would fit on the stand, but to my surprise it's mot interchangeable.
I would recommend this to a friend!
Response from Sun BeamBy Sunbeam, Customer Service, May 10, 2018
We appreciate your loyalty to the Sunbeam brand. Our mixers have different bowls depending on the models and some are not interchangeable. For this mixer, you can easily order the 2.2 quart mixing bowl from the link below. Keep mixing things up!
http://www.sunbeam.com/mixers/mixer-accessories/sunbeam-heritage-series-stand-mixers-stainless-steel-non-locking-2.2-quart/113497-039-000.html/?src=17ZS
http://www.sunbeam.com/mixers/mixer-accessories/sunbeam-heritage-series-stand-mixers-stainless-steel-non-locking-2.2-quart/113497-039-000.html/?src=17ZS
Written by a customer while visiting Sun Beam
Customer Rating
5
Replaced a 30+years old Sunbeam Heritage Series -
on April 27, 2018
Posted by: hqmom
from Rural Minnesota
Gender:Female
Level of expertise:Advanced
Verified Purchase:Yes
Very happy with both of them!! The new one is quieter and very pretty too.
I would recommend this to a friend!
Response from Sun BeamBy Sunbeam, Customer Service, May 10, 2018
We're thrilled to hear this pretty and colorful mixer is replacing your previous 30+ year old Sunbeam mixer. Thanks for being a loyal Sunbeam consumer. We hope to be part of your kitchen as you mix up delicious cookies, cakes, and recipes for years to come!
Written by a customer while visiting Sun Beam
Posted by: CHARLENE NANA
from BILLERICA-MA
Gender:Female
Level of expertise:Intermediate
Verified Purchase:Yes
I BOUGHT THIS FOR MY GRANDDAUGHTER WHO’S 9. SHE LOVES IT!! I OWN ONE TOO!!
I would recommend this to a friend!
Response from Sun BeamBy Sunbeam, Customer Service, May 10, 2018
Thanks for sharing the love with your granddaughter. It's never too soon to get them making delicious recipes. We hope to be part of your families' kitchens for generations to come!
Written by a customer while visiting Sun Beam