Customer reviews from mrcoffee.com
Mr. Coffee - 12-Cup Coffeemaker - Metallic Red
Average customer rating
2.3
(200 Reviews)
Rating breakdown 200 reviews
5 Stars
43
4 Stars
13
3 Stars
12
2 Stars
26
1 Star
106
30%of customers recommend this product.
(
57 out of
190)
Customer Reviews for Mr. Coffee - 12-Cup Coffeemaker - Metallic Red
Customer Rating
1
Absolutely dislike the forced 2-hr shut off
on August 13, 2016
Posted by: ebook
from Salina, KS, United States
Gender:Male
It's a royal pain having to babysit this unit to keep it from shutting off. When we want the unit off, we will turn it off. Terrible feature, unless it was user programmable to modify the time before shut off or disable it altogether.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, August 24, 2016
We can certainly understand your frustration with the carafe, and will document your feedback. The auto shut off is a safety feature that can not be modified or disabled. If you have any further questions, do not hesitate to give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
not good
on December 7, 2016
Posted by: jo a
from Arizona, United States
i bought this coffee pot 2 weeks ago only got to use it 2 times before it quit perking an the clock went hair wire an now it won't work
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, December 9, 2016
Thank you for bringing this to our attention and we understand how this can be upsetting. Please give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Talk to you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
knx series
on December 27, 2016
Posted by: marty1
from Harriman, TN, United States
Gender:Female
I got one for christmas.It turns off after 2 hours.It takes me longer to drink it than 2 hours.How can i keep it on...it's a kxn series
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, December 31, 2016
The 2 hour shut off is a safety feature built into your coffee maker and can not be altered or adjusted. Your feedback will be passed along to the appropriate department for review. If you have any further questions, do not hesitate to give us a call at 1-800-672-6333. We are here to help you Monday-Saturday, 9am-6pm Eastern. Happy brewing!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Stoped working after 6 months!
on January 16, 2017
Posted by: Kaitlin
Gender:Female
I got this coffee maker about 6 months ago. We are 1 pot of coffee a day people and we like the features that it had. Very upset about it going out so soon.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, February 13, 2017
We do stand by our products 100% here at Mr.Coffee and we would love to help get you back up and running. Please call us at 1-800-672-6333, our hours of operation are Monday-Saturday from 9am-6pm, EST. We look forward to better assisting you.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Worthless
on January 20, 2017
Posted by: Becca Sue
from Texas, United States
Gender:Female
Unhappy with the 2 hour shutoff. My old Mr Coffee could be turned back on but not this one. Very inconvenient since we drink coffee all morning. Took it back and bought another brand after using Mr.Coffee for over 20 years.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, February 13, 2017
While the JWX36 model is a great brewer, you will not be able to adjust the 2 hour shut off feature. If you ever decide to give Mr. Coffee a chance again we will be glad to assist you. If you have any further questions, do not hesitate to give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday 9am-6pm,Eastern. Happy brewing!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
not happy
on January 30, 2017
Posted by: vickiejones
from Pocatello, ID, United States
Gender:Female
I bought this 3 months ago and it quit working , this is the third coffee maker I have had in about 10 months. I don't think I will buy another Mr. coffee
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, February 15, 2017
Please allow us to get this sorted out for you by calling us at 800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Thank you!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
This only have good design
on February 23, 2017
Posted by: blkkattwo
Gender:Male
I bought this coffeemaker and the worst coffeemaker on the market. It has a nice design only.It last me for about two months before problems started showing up like water in the lcd display and the silicone tubing broke into. The brewing light and beeps goes off before the brewing s finished. It's a pile of junk.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr.Coffee, Customer Service, April 26, 2017
Thanks for expressing your concerns and we want to help you get back to loving your coffee maker again. Please contact us through our Live Chat option located on the right side of your screen after clicking the Service and Support tab. We are here Monday-Saturday, 9am-6pm Eastern, and will be glad to assist you.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Very cheaply made
on March 5, 2017
Posted by: sandi31104
from Marinette, WI, United States
Gender:Female
Takes 10 to 15 minutes to make a pot of coffee. Not impressed waste of money
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, April 28, 2017
Thank you for your feedback and would like you to know that your opinions do not go unnoticed. We want to make the perfect product for our consumers and this helps us go in the right direction. Thank you again.
Written by a customer while visiting mrcoffee.com