Customer reviews from mrcoffee.com
Mr. Coffee - 12-Cup Coffeemaker - Metallic Red
Average customer rating
2.3
(200 Reviews)
Rating breakdown 200 reviews
5 Stars
43
4 Stars
13
3 Stars
12
2 Stars
26
1 Star
106
30%of customers recommend this product.
(
57 out of
190)
Customer Reviews for Mr. Coffee - 12-Cup Coffeemaker - Metallic Red
Customer Rating
1
Brews coffee onto counter, not carafe
on April 26, 2017
Posted by: ashley39211
from Jackson, MS, United States
Gender:Female
There's nothing worse than not having coffee when you wake up at 430 am. Seeing as how I can't drink it from the countertop, I have no coffee this morning. I only now looked at reviews and saw probably 80% feedback with the same problem. Why would you guys continue to manufacture a non working coffeepot? I'll never buy from Mr. Coffee again. This is the worst.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, May 5, 2017
We understand how important this can be and we want to help you start your morning the right way. Please send us instant message through our Live Chat and we will be here for you Monday-Saturday, 9am-6pm.
Written by a customer while visiting mrcoffee.com
Posted by: Yolie
from Chicago, IL, United States
Gender:Female
Verified Purchase:Yes
Bought about a month easy to use and Brew 2 cups to 12
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Piece of junk
on May 2, 2017
Posted by: Kaboy
from Harriman, TN, United States
Gender:Male
I have bought two of these and both quit working right after the warranty ran out. I'll never buy another mr. coffee again.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, May 8, 2017
We would love to get you back brewing! Please give us a call at (800) 672-6333. Where a customer service representative can assist you in this matter. We are available from Monday - Saturday, from 9am-6pm EST. Thank you!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
I do not appreciate grounds in my coffee.
on May 2, 2017
Posted by: Ellen Yount
from Union City, OH
Gender:Female
Absolutely the worst coffee maker! Coffee grounds in the coffee every time.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, May 12, 2017
Our coffee makers are absolute the best and we want to help turn this experience around for you. We encourage you to chat us via our Live Chat option here on our website. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Posted by: lois06
from Huntingtown, MD, United States
Gender:Female
Verified Purchase:Yes
I have been using it for less than a month, and I am pleased with the results.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Second Mr. Coffee within 18 months that broke
on May 22, 2017
Posted by: runningdogmom
Woke up this morning, expecting my usual morning pre-set brewed coffee..nothing. Tried to start it, it attempted to start and then beeped like it was done..nothing. So frustrating, I don't remember where I bought it but it wasn't more than 12 months. Had to use my French press (thank god I had that) On to a different brand I guess
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, May 24, 2017
We understand that having your coffee at certain time is very important and we are here to help. Please contact us through our Live Chat option on our website and we are here Monday-Saturday, 9am-6pm Eastern. Hope to hear from you soon!
Written by a customer while visiting mrcoffee.com
Posted by: PatJan
from Clermont, FL, United States
Gender:Female
Verified Purchase:Yes
We purchased this after using a Keurig for years and love it. Once we were in the same timeline, husband retired, we love the coffee maker.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Don't Do It!
on June 30, 2017
Posted by: MnGurl
from Phoenix, AZ, United States
Gender:Female
I bought one just over a year ago. I didn't even use it on a daily basis and it quit pumping midway through a pot. Lights were on, but the water wouldn't siphon out. It was basically only used on the weekends.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, July 5, 2017
Yikes! Please give us a call at our toll free number (800) 672-6333 and we will get this taken care of for you. Our hours of operations are Monday-Saturday 9am-6pm EST.
Written by a customer while visiting mrcoffee.com