Customer reviews from Melissa and Doug
Melissa & Doug - Mine to Love Jenna 12" Baby Doll - Pink
Average customer rating
4.6
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
89
4 Stars
6
3 Stars
2
2 Stars
4
1 Star
4
72%of customers recommend this product.
(
13 out of
18)
Customer Reviews for Melissa & Doug - Mine to Love Jenna 12" Baby Doll - Pink
Customer Rating
1
Eye broke after one day
on December 27, 2020
Posted by: Cee
from Vancouver, BC
Verified Purchase:No
My daughter absolutely loves this dole but the eyelashes fell out after just one day of play. Now the one eyelid is constantly stuck open or closed and the doll looks super creepy. It's too bad, the quality is so poor given how much she loves it. Wish I could give it 5 stars.
No, I would not recommend this to a friend.
Response from Melissa and DougBy January 8, 2021
Hi Cee,
Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and I am sorry to hear about your experience. I would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948.
Best,
Barbara
Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and I am sorry to hear about your experience. I would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948.
Best,
Barbara
Written by a customer while visiting Melissa and Doug
Posted by: Peggy
from Undisclosed
Verified Purchase:Yes
This baby is already very loved this Christmas Day. She was a hit to say the least!
Written by a customer while visiting Melissa and Doug
Posted by: Barbara
from Undisclosed
Verified Purchase:Yes
I purchased '2' Jenna dolls for new baby gifts. Something they can ENJOY in the future.
Written by a customer while visiting Melissa and Doug
Customer Rating
4
For an older child I would buy this doll again.
on December 19, 2020
Posted by: Cathy
from Undisclosed
Verified Purchase:Yes
Very cute doll but wish her arms, legs were softer for a young child.
Response from Melissa and DougBy January 8, 2021
Hi Cathy,
Thank you for taking the time to comment on the Jenna Doll. We appreciate your feedback and I will be sure to pass it along.
Best,
Chelsea
Thank you for taking the time to comment on the Jenna Doll. We appreciate your feedback and I will be sure to pass it along.
Best,
Chelsea
Written by a customer while visiting Melissa and Doug
Posted by: Audrey
from Undisclosed
Verified Purchase:Yes
Such a cute doll for a youngster. Love the fact that she sucks her thumb. Now both of my granddaughters have a sweet doll to play with.
Written by a customer while visiting Melissa and Doug
Posted by: Marguerite
from Undisclosed
Verified Purchase:Yes
My granddaughter lives her baby. She is so soft and cuddly.
Written by a customer while visiting Melissa and Doug
Customer Rating
5
I will buy this doll again for second granddaughter
on December 13, 2020
Posted by: Lisa
from Undisclosed
Verified Purchase:Yes
Sweetest and most practical first babydoll for a toddler
Written by a customer while visiting Melissa and Doug
Posted by: ELSIE
from Undisclosed
Verified Purchase:Yes
Most adorable little bunny if they don't like it I'll keep it for me
Written by a customer while visiting Melissa and Doug