Customer reviews from oklahomajoes.com
Char-Broil - Longhorn Charcoal/Smoker/Gas Combo - Black
Average customer rating
3.4
(273 Reviews)
Rating breakdown 273 reviews
5 Stars
119
4 Stars
35
3 Stars
23
2 Stars
36
1 Star
60
60%of customers recommend this product.
(
141 out of
235)
Customer Reviews for Char-Broil - Longhorn Charcoal/Smoker/Gas Combo - Black
Customer Rating
1
Falling apart
on June 22, 2023
Posted by: Chrisvsbeach
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
I have not have grill long but things inside are falling apart
Response from oklahomajoes.comBy SME, January 2, 2024
Whenever an issue is encountered give us a call at 1-800-318-7744 and we'll be able to further investigate and help.
Written by a customer while visiting oklahomajoes.com
Customer Rating
1
poor quality
on June 28, 2023
Posted by: dom933
from Texas
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
bought this product a few years ago 3 at the most and this summer the small lips that attach the burners and burner covers broke off so they were no longer able to be used
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy SME, January 2, 2024
Whenever an issue is encountered give us a call at 1-800-318-7744 and we'll be able to further investigate and help.
Written by a customer while visiting oklahomajoes.com
Customer Rating
4
on June 29, 2023
Posted by: Rowdyf
Had it for 3 years and very happy would say that it's a outstanding grill, the covers need work.
Response from oklahomajoes.comBy SME, January 11, 2024
Thank you for your review.
Written by a customer while visiting oklahomajoes.com
Customer Rating
3
Paint peeled after a usage.
on July 3, 2023
Posted by: Mrmetoo
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 month
Like the look and the ability to have charcoal and gas. But after a few usages, the paint started to peel from the smoker. We had the grille for two months now. Theirs a lot of gaps that let smoke escape. Would’ve liked a basket or draw for the smoke chamber to make clean up easier.
Response from oklahomajoes.comBy SME, January 2, 2024
Whenever an issue is encountered give us a call at 1-800-318-7744 and we'll be able to further investigate and help.
Written by a customer while visiting oklahomajoes.com
Customer Rating
1
bad grill
on July 4, 2023
Posted by: mmilzz
ever since we got the grill it has been exploding and burning all of our hair off of our bodies. today , it exploded on my mom and burnt some of her hair , it burned her skin on her face and threw a fire ball which burned a hole through her dress
Response from oklahomajoes.comBy SME, January 2, 2024
Whenever an issue is encountered give us a call at 1-800-318-7744 and we'll be able to further investigate and help.
Written by a customer while visiting oklahomajoes.com
Customer Rating
5
Best bbq for the money I love this product
on July 6, 2023
Posted by: Jjagd
from Ca
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
I love this bbq amazing I love it 😍 I cook on this grill every day I love it and is built with quality parts and amazing 👍 would highly recommend for anyone else to get
I would recommend this to a friend!
Response from oklahomajoes.comBy SME, January 12, 2024
Thank you for your review.
Written by a customer while visiting oklahomajoes.com
Customer Rating
2
Cooks great but NOT Durable
on July 9, 2023
Posted by: Marij
from New Braunfels, Texas
Gender:Female
Level of expertise:Intermediate
Length of ownership:6 months
I bought this grill a couple of years ago very excited that I now had a 3 in 1 grill for my outdoor eating pleasure. But as time progress I am very disappointed and would not recommend, as the grill is rusting and practically falling apart. I normally keep the grill covered as this was a super expensive purchase., but doesn't matter it still is rusting. The side burner practically is broke off so I haven't been able to use it. It's like the screw and the side burner is bent so it never attached correctly .The drip pan underneath is disintegrated, the grates and the grill are terribly rusted. The food cooks great on both sides of the grill but I am concerned about the rust, I am in the market for new grill and will definitely do my research this time around. My last grill lasted for over 10 years sadly this one has not made it passed 2.I had big hopes but I guess quality is not priority anymore. I normally don't write reviews but I'm angry looking for replacement parts. I gave 2 stars because it cooks good and has awesome features but is not built to last.
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy SME, January 2, 2024
Whenever an issue is encountered give us a call at 1-800-318-7744 and we'll be able to further investigate and help.
Written by a customer while visiting oklahomajoes.com
Customer Rating
1
Rust !!
on July 13, 2023
Posted by: Rickthe3
from Ney York
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
Got this girl 2 years ago to the date. Unfortunately, it's Rustin's through already. Like a 10 year old girl, keep it covered. Take pretty good care of it, unfortunates.
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy SME, January 2, 2024
Whenever an issue is encountered give us a call at 1-800-318-7744 and we'll be able to further investigate and help.
Written by a customer while visiting oklahomajoes.com