Customer reviews from oklahomajoes.com
Oklahoma Joes - Highland Reverse Flow Offset Smoker and Charcoal Grill - Black
Average customer rating
4.1
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
22
4 Stars
7
3 Stars
3
2 Stars
2
1 Star
4
74%of customers recommend this product.
(
25 out of
34)
Customer Reviews for Oklahoma Joes - Highland Reverse Flow Offset Smoker and Charcoal Grill - Black
Posted by: Kharris
from Paradise, Tx
Gender:Female
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
I bought this for my husband. He loves it and I get good food! Win!
Response from oklahomajoes.comBy SME, January 16, 2024
Thank you for your review.
Written by a customer while visiting oklahomajoes.com
Customer Rating
5
Great smoke flavor
on November 19, 2023
Posted by: Daddy-O
from Ohio
Gender:Male
Length of ownership:1 month
I bought mine 2 moths ago I’ve smoked a wide range of meats. I bought a 2nd thermometer to get a better reading on the inside temperature. The left side runs 25-50 degrees warmer than the right side no matter what adjustments I make. I consider a professional Chef I’ve worked in a restaurant for many years. I always put my briskets & pork butts on the right side where I keep it at 225• but I get frustrated with the left side being 275* this can be solved with a better designed lower pans with proper holes. I’ve got a degree in mechanical engineering I’ve worked on race teams I understand what fine adjustments can make. Having larger hole on the right pan would solve this easily.
I would recommend this to a friend!
Response from oklahomajoes.comBy SME, December 29, 2023
Thank you for your review.
Written by a customer while visiting oklahomajoes.com
Posted by: Smokingbuff
from Milwaukee, WI
Gender:Male
Length of ownership:1 week
Verified Purchase:Yes
Put Smoker together seasoned inside per instructions. When I actually used it for the first time the paint bubbled on the side box. I have had other brands of smokers over the years and never had that happen.
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy Dustin, SME, July 14, 2021
We're sorry to hear this. Please follow this link (bit.ly/2VQqS7p) or give us a call at 1-800-318-7744 and we will be happy to help.
Written by a customer while visiting oklahomajoes.com
Customer Rating
1
Not impressed.
on May 31, 2021
Posted by: Anonymous
from Chicago area.
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
I used this grill for the first time on 05/30. I cooked back ribs and they weren't very good. I'm sorry I bought this grill.. It's hard to maintain temperature and it eats charcoal like a steam engine. I'm going to stick to direct heat for grilling. I feel I get better results. The Judge Charcoal Grill would have been a better choice for me.
Response from oklahomajoes.comBy Dustin, SME, June 1, 2021
We value you as an Oklahoma Joe's customer and want you to enjoy using your Highland Reverse Flow Offset Smoker. Please follow this link (bit.ly/2VQqS7p) or give us a call at 1-800-318-7744 and we will be able to investigate and help.
Written by a customer while visiting oklahomajoes.com
Customer Rating
1
Damaged From the First Time!!
on October 30, 2020
Posted by: Sultan
from Saudi Arabia, Riyadh
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
I bought this product yesterday and today was the first trial for it. The paint get damaged!! The lower charcoal mesh bended also!! This item is garbage and doesn’t deserve this amount of money!! Please see the pictures!!
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy SME, January 8, 2024
Whenever an issue is encountered give us a call at 1-800-318-7744 and we'll be able to further investigate and help.
Written by a customer while visiting oklahomajoes.com
Customer Rating
1
I’m sorry I bought it.
on June 6, 2021
Posted by: I don’t use one.
from Phoenix Illinois
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
I bought this grill and it’s it was a big mistake. I hate it. I’ll try to sell it or give it away. They probably won’t post this review.
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy Dustin, SME, June 9, 2021
We're very sorry to hear of the frustrations. We value you as an Oklahoma Joe's customer and want you to enjoy using your smoker. Please follow this link (bit.ly/2VQqS7p) or give us a call at 1-800-318-7744 and we will be able to investigate and help.
Written by a customer while visiting oklahomajoes.com
Customer Rating
2
Not satisfied
on September 2, 2021
Posted by: Humpydaw
from Denton, Tx.
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
My reverse smoker is terrible! I lose smoke and can’t regulate the temperature. I have yet cooked any good meats on this smoker!
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy Dustin, SME, September 7, 2021
We're very sorry to hear of the frustrations. We value you as an Oklahoma Joe's customer and want you to enjoy using your smoker. Please follow this link (bit.ly/2VQqS7p) or give us a call at 1-800-318-7744 and we will be able to best investigate and assist.
Written by a customer while visiting oklahomajoes.com
Posted by: Bob 815
from Michigan
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
Verified Purchase:Yes
Bought a Highland Reverse Smoker because I missed the smoke taste you can’t get from a Traeger. Love this grill.
I would recommend this to a friend!
Response from oklahomajoes.comBy SME, January 16, 2024
Thank you for your review.
Written by a customer while visiting oklahomajoes.com